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answered an ad for a "free sample" of this product....did not see the very Small Print that said if you don't cancel/return within 14 days, they'll automatically charge your credit card for full price...i did not even receive package for 13 days, they charged me almost $170.00!!! Money I did not even have!!

took me getting my bank involved and a lot of time to get this refunded...took 4 daus for them to refund ....now 2 weeks later they have charged me again...the customer service person did not tell me I had to return "the sample"...luckily I was so annoyed I never opened the box, so I'll return...BEWARE!!!

As far as I am concerned this was a SCAM!!! there was nothing free about it!!

Product or Service Mentioned: Keranique Hair Care Free Trial.

Reason of review: Problems with payment.

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Anonymous
#1296711

Thank goodness for customer reviews! After i order this and read that they will TRY to charge you even after a return #was obtained and pdt returned in plenty of time, I got my debit card cancelled and got a new one. I was lucky thanks to your comments!