State: Washington Clear all filters (15 of 1149 reviews match)
filters
state:
city:
Show
product:
Show
Show

Keranique Shipping Service Review

I never received my order, after two weeks demanded return of $149.95. I was told one part of te treatment was on back order, then my order was supposedly shipped to this day have not received product, was told it would take 5 - 7 days for the refund. To try to appease me they shipped (received within 2 days) a sample, but not merchandise ordered.
1.8
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#939805
Reply to reviews
DO NOT Order this product!! Terrible, terrible customer service! I should have read the reviews before purchasing the kit. But after reading all of the terrible comments/reviews about this product and company, I called and cancelled my membership immediately. The...
Read more
#888532
Reply to reviews

THIS HAPPENED TO ME ALSO. FIRST THEY TRIED TO USE MY PAYPAL ACCOUNT BUT WAS REFUSED. BUT SOMEHOW THEY GOT MY CREDIT CARD AND USED THIS. I GOT A NOTIFICATION FROM VISA SO I TRIED TO STOP THE SHIPMENT. KERANIQUE SAID IT ALREADY SHIPPED. WHEN IT ARRIVED, I CALLED AGAIN TO...
Read more
I didn't like
  • Scam
  • Sca
#863970
Reply to reviews
Keranique links with legitimate companies so you think they're honest. I was asked to do a survey for my internet service which is also my phone service [Century Link]. As a "reward" they gave me these "bonus gifts" and Keranique was on the list. It said you only had...
Read more
I didn't like
  • Failure to return customers money and product does not work
#860048
Reply to reviews
Don't do what they said--shampoo & conditioner make hair limp. The lift product worked somewhat, but can't keep part of set. They acknowledge in the information that came with in the package that it will take about 4 months to see any real hair regrowth, but only...
Read more
#841236
Reply to reviews
Ladies, before you buy a product with monoxidil in it which is the chemical used to regrow hair check with your Dr. If you are not diagnosed with alopecia this shouldn't be used it could cause your hair to fall out and damage your scalp. If you do use a product with...
Read more
1.0
#783455
Reply to reviews
Show

Keranique Hair Care Review

Charged for 2 products that I did not ask for. Do not buy from this company. The product dried my hair completely making it brittle and charged me even when I sent it back. My financial institution can't get my money because I have no proof that they received product back event hough I have proof that I sent it.
#770195
Reply to reviews
they would not except my pre-paid card with enough money to pay shipping and handlein. So right then and there i knew it was a scam, i read the fine print and that also threw up a red flag for me saying if not satisfied send back all used and unused portions whitin...
Read more
Anonymous
Anonymous

Yes it is a scam and the customer service rep (Eric) is horrible!

#712538
Reply to reviews
In the ad it stated i wwould only be charged $3.95. But instead they took out $59 on my card. Once i recieve the package i send it back then i get my money back but that could be weeks. Don,t trust what you read. They will rip you off.
Read more
Anonymous
Anonymous

I ordered the package from my cell phone. Got it just a few days later. Read all the info about the drops for the hair growth. I didn't like the side effects, so haven't used ...

#644353
Reply to reviews

Contact Keranique

Mailing Address:
Keranique, LLC
PO Box 1366
Hoboken, New Jersey 07030
United States
Phone:
(888) 237-4131
More
I wanted to purchase KERANIQUE and it's been 10 days since I talked to customer service and they said it would only take 3-5 where are my products? NO WHERE TO BE FOUND. They still haven't sent it in they still took the money off my card without confirming my payment...
Read more
1.3
#635321
Reply to reviews