I order what i thought was a sample to try products. I paid the 3.95 shipping cost.
and after two uses it dried my hair tremendously. So, i wrote to cancel future shipments and was informed my card would be charged $159.95. What a scam! i am very disappointed in the process to sample products and then charge you when you cancel in the designated time.
I would not ever use this product.
I explained that i was Af Am and the product doesnt work for me because i wouldnot need the shipment as often because of the frequency it requires you to use the products. but was shocked by the charge to my card.
Product or Service Mentioned: Keranique Hair Care Free Trial.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $160.
Preferred solution: Full refund.
Keranique Cons: Ripped me off.