Elmore, Alabama
Not resolved
1.8
Details
1 comment

I order what i thought was a sample to try products. I paid the 3.95 shipping cost.

and after two uses it dried my hair tremendously. So, i wrote to cancel future shipments and was informed my card would be charged $159.95. What a scam! i am very disappointed in the process to sample products and then charge you when you cancel in the designated time.

I would not ever use this product.

I explained that i was Af Am and the product doesnt work for me because i wouldnot need the shipment as often because of the frequency it requires you to use the products. but was shocked by the charge to my card.

Product or Service Mentioned: Keranique Hair Care Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $160.

Preferred solution: Full refund.

Keranique Cons: Ripped me off.

  • Hair Loss Scam
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Anonymous
#1262435

ALWAYS USE A STORE BOUGHT VISA CARD AND ONLY PUT THE TRIAL MONEY ON IT!!!!!