Keranique - RUN just RUN!
These people are scammers even here in Australia. Product is like dish washing detergent and if you want uncontrollable frizz covering hair loss - you got it.
Wound up paying a ridiculous amount after 30 days - still trying to cancel. How can you 'trial'a product if you need to return it unopened in 30 days or pay full price that was not clearly explained - for their money grabbing reasons. I have reported them to the Consumer Commission here as scammers as these so called 'terms and conditions' are not readily available or explanatory. The person I spoke to on the phone made me feel so stupid I felt like crying with frustration.
The cheapest product at my supermarket is better than this crap! Never again!!!
Reason of review: Bad quality.
Monetary Loss: $125.
Preferred solution: Full refund.
Keranique Cons: Customer service product and being ripped off by a scam.
Location: 100 Town Square Pl, Floor 6, Jersey City, NJ 07310, USA
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Well after the Customer Service Person blew me off, I got two emails confirming a refund of the unexpected costs???Why couldn't they have just told me so or made the conditions obvious on the website???