when i received the trial product, i promptly returned it because i did not like it. I never recieved a refund and i got charged another month for product that i never recieved!
Do not get involved with this company. They are a fraud! I had the postal claim check, the confirmation number, the agent's name who i spoke with, and still, they would not give me my money back. I called them no less than 5 times to try to recoop my loses to no avail.
I can't believe that this company is still in business.
I guess the Virginia State Attorney's office doesn't work so well in that state. The product does not work and the commercials on tv showing regrowth of hair is a fraud.
Product or Service Mentioned: Keranique Hair Care Free Trial.
Reason of review: Order processing issue.
Monetary Loss: $254.
Preferred solution: Let the company propose a solution.
Keranique Cons: Unlawful charge for product not recieved, Keep charging me.