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1.8
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Update by user Feb 03, 2018

Total refund - after 30 minutes of arguing, pleading, threatening, pleading . .

. DON'T GIVE UP!

Original review posted by user Jan 04, 2018

A few weeks before Christmas, I received a heavy box of Keranique hair treatment products, advertised as a "free" sample. I let the package sit unopened until after...
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1 comment
h.kitchener
#1413667

As with most of these scams, it's very easy to see the "free sample" but unless you thoroughly read everything, ie., the fine print you will see that "free" comes with certain restrictions and obligations for you to comply with. Make sure you are not signed up for automatic monthly shipments, etc.

and consider this as a modestly expensive learning experience. But, since you apparently---and unwisely---gave them access to your bank account, make sure you will not be on the hook for future deliveries.

Resolved
Review
#1162190 Review #1162190 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not a "free" sample; unauthorized charge
Loss
$79
Preferred solution
Full refund
Tags
  • Online Scam
  • Hair Loss Scam
1.0
Details
If you dont want to fork out 160 plus dollars then don't buy this product or try the free trial that amazon offers. I did the free trial, noticed that they chargrd me a couple of months after i ordered the trial, called to ask why and was told that i was on auto...
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1 comment
Anonymous
#1373550

I've JUST HAD THE EXACT SAME EXPERIENCE.

iT'S AN OUT AND OUT SCAM, OFFERING FREE SAMPLES ONLY TO DISCOVER THAT THEY ARE NOT FREE AT ALL ONCE USED, WITH CONTINUOUS DEBITING OF CARD

CERTAINLY MISLEADING ADVERTISING BORDERING ON FRAUD..

Resolved
Review
#1105145 Review #1105145 is a subjective opinion of poster.
Service
Keranique Free Trial
Reason of review
Problems with payment

Update by user May 19, 2017

Keranique customer service agent removed charges after I explained the steps of how the order was handled through Amazon and that is was paid by CC and a gift card. On my end it showed paid in full. We will see if it is completely resolved or if I received another...

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1 comment
Anonymous
#1336281

You got took

Resolved
Review
#1049410 Review #1049410 is a subjective opinion of poster.
Product
Keranique Hair Regrowth Beauty Set
Reason of review
Pricing issue
Preferred solution
The customer service agent cleared the charges and showed it paid in full

Update by user Jan 10, 2017

The wonderful folks over at Keranique will not give me a refund....because it is "past the 30 days for the money back guarantee"...even though I used NONE of the second shipment! Guess I'm just out $60.00...lesson learned!

Original review posted by user Jan 09, 2017

Decided to give this a try since nothing else...
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Resolved
Review
#988004 Review #988004 is a subjective opinion of poster.
Product
Keranique Hair Regrowth Beauty Set
Cons
  • Misleading add
  • Product or customer service
Reason of review
Did not work, made hair loss worse
Loss
$60
Preferred solution
Full refund
1.2
Details
I ordered the product off the T.V . the very next day i recived a call from there customer service. She wanted me to aff more products for 30 mins i told her no thank you. I finally just told her just cancel my order. She said no you need this. I told her again no...
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3 comments
Anonymous
#1243855

How is the product? I just ordered it!

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Resolved
Review
#958278 Review #958278 is a subjective opinion of poster.
Service
Keranique Customer Care
Reason of review
Poor customer service

Contact Keranique Customer Service

Mailing Address:
Keranique, LLC
PO Box 1366
Hoboken, New Jersey 07030
United States
Phone:
(888) 237-4131
All Keranique Contacts

Keranique Products and Services Reviews

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