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Well, I saw an ad for Keranique late at night on tv. I went to the website right after and ordered the free trail. I noticed that you had to pay for shipping. I honestly had no problem paying for shipping, it was only 7$ with tax. I was really excited to try out this...
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32 comments
Anonymous
#1778517

I ma going to try this for 2 weeks and see what happens , my hair is thin from medication and I do hair extensions which probably doesn't help, but I am going to do it and put a real review online!!

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Most Helpful
Review
#480741 Review #480741 is a subjective opinion of poster.
Product
Keranique Shampoo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Keranique - Buy at your own risk

1.0
Details
I got the run around with their company. I want you to cancel any and all future orders. I ,am also notifying the bank to stop any future payments on my account.
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Review
#1713166 Review #1713166 is a subjective opinion of poster.
Product
Keranique Shampoo
Reason of review
Not as described/ advertised
Tags
  • Shampoo

Keranique - If I knew it worked the same for everyone I’d say it sucks

1.0
Details
I have been using this product for over 3 months. I am losing more hair than I would without the treatment. Rogain at least reduced hair loss as well as regrew my hair. What a waste of money
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Review
#1712586 Review #1712586 is a subjective opinion of poster.
Product
Keranique Hair Care
Cons
  • Extreme hair loss
Reason of review
Bad quality
Loss
$200
Preferred solution
Refund

Keranique - Don’t order

1.8
Details
Advertised as money back guarantee. I ordered the 30 day trial. They shipped 3 months worth of product and included products that I never ordered. I hated the product. It stripped my hair and made it a tangled mess of straw. My only recourse was to send it all back at my expense. Total ripoff as far as I’m concerned.
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Review
#1707160 Review #1707160 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Lying to people
Reason of review
Not as described/ advertised
Loss
$80
Preferred solution
Full refund
Tags
  • Rip Off

Keranique - I have not received my order yet

1.5
Details
I don’t not wish to continue my membership with Keranique. I have made several attempts to speak with someone about receiving my first order which was placed over 11 days ago. Each time I call the call is disconnected within 14 seconds. I do not want to participate with any products from a company that does not take my issue personally I have tried for 4 days to rectify the issue of non receipt of my ordered product
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Review
#1696381 Review #1696381 is a subjective opinion of poster.
Cons
  • Whole process
Reason of review
Problem with delivery
Loss
$160
Preferred solution
Full refund
Tags
  • hair loss products
I ordered a special for this product that was advertised at $54. When i was debited on my credit card it was around $86, but this was only the first payment which was a surprise to me. When i enquired about the amount i was told that was the price including Victorian...
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Review
#1690430 Review #1690430 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$175
Preferred solution
Full refund

Keranique in Highland, Indiana - Querying transaction

I tried calling several times and my phone kept being disconnected. You deducted money from my account and i want it back. You deducted 16dollars please put it back.
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Review
#1688727 Review #1688727 is a subjective opinion of poster.
I used Keranique for about 4 months & yes i did not like that the trial, which in my case was bigger than the actual size of the monthly one, was not actually free & that i was receiving monthly charges in the SAME month (April charge on the 3rd of April & May charge...
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Review
#1686995 Review #1686995 is a subjective opinion of poster.
Pros
  • This product is misleading
Cons
  • Not enough working product

Keranique in Atlanta, Georgia - To cancelle my order

4.0
Details
Want to cancel my order. Agent very polite and professional but did not want to cancel order. I will try again no hard feelings. No complaint with the company. I just changed my mind
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Review
#1685969 Review #1685969 is a subjective opinion of poster.
Product
Keranique Hair Care

Keranique - I was scammed!

1.8
Details
I ordered a trial kit and then received an order that I had not authorized but was charged to my credit card. I would think this is illegal. When I go online to cancel they keep part of the money! Right after I ordered a woman called me and tried to sell me Biotin tablets--she was rude and wouldn't stop the pitch. That was an indication of problems to come. Don't purchase directly from the company. If you want to try it, go to the drugstore.
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Review
#1685224 Review #1685224 is a subjective opinion of poster.
Service
Keranique Deal
Pros
  • Rip off
Cons
  • Unauthorized order and credit card charge
Reason of review
Sent products I didn't order, charged my cc and will keep part of the money if I return. A scam.
Loss
$65
Preferred solution
Remove charge from my credit card and let me keep the package so I don't have to pay to have it returned.
Tags
  • rude employee

Contact Keranique Customer Service

Mailing Address:
Keranique, LLC
PO Box 1366
Hoboken, New Jersey 07030
United States
Phone:
(888) 237-4131
All Keranique Contacts

Keranique Products and Services Reviews

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Keranique - It’s a horrible product, DO NOT buy it!

1.0
Details
I ordered what was supposed to be a free trial offer and ended up getting billed for $89. On top of that their products caused shortness of breath, huge bulging painful knots on my head, headaches, dizziness, dry hair & my hair to fall out. I called the customer service number to complain but nothing was resolved.
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Review
#1684864 Review #1684864 is a subjective opinion of poster.
Cons
  • Refusing to cancel my subscription
  • Headaches
  • Huge painful bulging knots on my head
Reason of review
Bad quality
Preferred solution
Full refund