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I ordered product I read try free just pay shipping and handling so I used my debit card for shipping and handling I used product felt it made my hair feel too dry and not manageable I called them in may to cancel my subscription so im not charged for a product that...
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#1304046
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Keranique - I want my money back product made my hair worse

My hair still thin also made my hair dry and looked like crap.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1294804
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Keranique - Horrible beyond words

This is a horrible company to deal with don’t mess with them at all. Their product does not work at all. Scammers took my money. Funky ***
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1289266
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This product sucks and is terrible. It made my hair even thinner and fall out more. It made it brittle and break and really dry. I called and tried to cancel and told them what was going on. They said I could send back anything I can’t use but STILL are charging me the...
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1.0
#1286951
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I was looking for a product to help me with hair regrowth. Keranique appeared on my facebook feedback with amazing offer! However, the not so obvious offer was to charge me 150$ for three months supply! I did try to cancel any further shipments from the start, but...
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1.0
I didn't like
  • Company response
  • Customer service product and being ripped off by a scam
  • Money wasting
#1284866
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I order at Keranique product and had some items I wanted to send back. I have been waiting for 4 facking weeks to get the return labels and FOUR WEEKS. Its a facking joke 100 usd flushed through the toilet... NEVER ORDERING THERE EVER AGAIN I will never shop at this...
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I liked
  • Time wasting
I didn't like
  • Fake legal explanations
#1277544
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They had my debit card on file and charged me every month. My fault because I didn't cancel during the first 30 days. Thought . "Okay, something I would do for myself to make me feel better about me". Had two more shipments, first one was "regular size" not "travel...
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#1276167
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Keranique - Alex was very professional and helpful

I am not mad, i do like the product, but I lost my job last week. At 64 I am unsure what i will do, but no fault to Keranique. Thank you, Christine Congles
#1275210
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So, here's how it went down... My friend showed me this product not knowing of the rule that requires the product to be returned after 30 days. So I gladly placed an order, excited to receive this beneficial product...after much adieu, I received the products months...
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Anonymous
Rikki

Didn’t you get a link to their online portal? You should be able to cancel your subscription with just a few clicks. They are also really good about crediting the account. Giv...

#1273891
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I ordered the basic Keraique kit with vitamins. They double charged me for everything!!! Terrible customer service they refuse to refund any of the money. I can not take the vitamins they hurt my stomach. Vitamins alone are over $119.00 I ordered a sample for what the...
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1.0
#1273631
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