State: Ohio Clear all filters (19 of 1149 reviews match)
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I cancelled after 21 days due to this stuff not working, I had a reaction to the chemicals. They said keep the rest and pay 30.00, Then charged my card for another shipment, that I did not get. I had to cancel my card to get them to stop charging me!!! When I did, the...
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1.0
Licking County, Ohio
I didn't like
  • Deceitful practices
#844480
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My daughter gave me 2 bottles as a gift to see if it helped my hair thinning.I used it for about a week,as directed,,head got a rash with small blisters found out was a chemical burn..2 weeks later and still hurts.is almost gone,but was horrible. I had to rinse head...
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I didn't like
  • No warnings on it burning my scalp followed directions
#834866
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Keranique Hair Care Free Trial Review

Tried trial they were suppose to let me return if I didn't like which I didn't they went ahead and billed anyway so please don't try unless you are sure you want it.
Blacklick Estates, Ohio
I liked
  • Possible to cancel account over phone
  • Shampoo cleeaned well
  • I liked the clean of the shampoo
I didn't like
  • Price and made my scalp itch
  • Dod
#823965
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I recently read reviews saying that they were discourteous and unprofessional, would not honor returns and all that hype.. I had just the opposite, I called to cancel my order, was graciously spoken to, offered other products which I declined at this point and got...
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Anonymous
Anonymous

I have had nothing but issues with them to get my money back that they took out of my account, this has been 3 months now and they keep saying that it takes a month to send th...

5.0
I liked
  • Courtesy of the staff
#815869
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Keranique Return Policy Review

I was ripped off by Keranique seward.s@sbcglobal.net. I tried to trial version 3.98 and went to us to return product.they said it must go regular mail. There is no return warehouse it is destroyed and this is what they tell you to get your money. Big ripoff company
#753086
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Due to a hectic schedule, I did not have time to try the first box of Keranique that came. When the second box arrived, I called to cancel the account and received specific instructions on how to return the product so that I would not be charged for the second...
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Anonymous
Anonymous

I'm glad it all worked out for you and I'm still sorry you had to go through that. Thank you for sharing your experience, it really helped me to not buy this product.

1.0
#746542
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Its been 2 weeks and the little fuzz i was promised to see has not touched the surface of my scalp i am cancelling my membership
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Anonymous
Anonymous

Complaining on these boards will get you nowhere. Please contact the Internet Fraud division and file a complaint. then contact your State attorney Generals Office. Finally ...

2.8
#706967
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I sent this product back three days after I got it on 7/10/15 and yesterday 9/25/15 they charged me $80 claiming that they still don't have the product. They have no official customer service but a line you call that sells many products. I believe it is all apart of...
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Anonymous
Anonymous

Give me a call I can help with getting your money back apgriffin.legalshieldassociate.com

1.0
#705619
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When I received the product as a retired Nurse I checked to see if this medication would conflict with my multitude of medications I take every day. It did, so I sent the product back un-used. They did not give me a refund but also started charging me monthly for...
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#701168
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Contact Keranique

Mailing Address:
Keranique, LLC
PO Box 1366
Hoboken, New Jersey 07030
United States
Phone:
(888) 237-4131
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I orded the trial set. The guy told me if i called before the 30 day trial i could keep it for 14.00 and wouldnt be charged anymore. Well before my thirty days i get a large amount taken out of my account. Not only for the hair product but for the thirty day samples of...
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Anonymous
Anonymous

Notify consumet affairs and the better business bureau

#640213
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