Keranique - Offered a free product then charged me for it...When I went to send it back it cost me 20.00 and then they still charged 3/4 of the price....Sucks!!!!
Yes I contacted them and they had me pay three fourth of the bill and I had to pay 20 dollars to send it back. So much for free.
To me it was a scam and being on a limited income I did not need that at this time. The gentleman that I talk to was very rude and said that even though I was sending it back unopened I still had to pay though they did discount it. I mean if you send back a product why do you have to pay for it? Other companies do not do that.
When you return something unopened you don't have to pay but not this company. The free trail kit was not worth it and I will never sign up for any free product again.
Product or Service Mentioned: Keranique Free Trial.
Reason of review: Return, Exchange or Cancellation Policy.