State: New Jersey City: Jersey City Product: Keranique Hair Care Free Trial Clear all filters (8 of 88 reviews match)
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1.3
Details
I ordered it and see that the trial is $49.95 valued over $115. On the invoice I do see that I will be charged $49.95 TWO more times. Went back on the website and it does NOT anywhere show that it is more than $49.95 - today's low price!!! Who in the working class can...
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1 comment
Anonymous
#1617755

Just do not purchase iT , tell them to send your Money back. I ordered And after almost two Months of calling they send my money back, like you Saïd , iT was almost 200$. Yes they charge you 3 times or 2

Review
#1346588 Review #1346588 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Being forced into an auto-shipment program
  • No free trial
Reason of review
Pricing issue
Loss
$100
I ordered product I read try free just pay shipping and handling so I used my debit card for shipping and handling I used product felt it made my hair feel too dry and not manageable I called them in may to cancel my subscription so im not charged for a product that...
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Review
#1304046 Review #1304046 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Poor customer service
Preferred solution
Full refund
1.2
Details
These people are scammers even here in Australia. Product is like dish washing detergent and if you want uncontrollable frizz covering hair loss - you got it. Wound up paying a ridiculous amount after 30 days - still trying to cancel. How can you 'trial'a product if...
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1 comment
Anonymous
#1464536

Well after the Customer Service Person blew me off, I got two emails confirming a refund of the unexpected costs???Why couldn't they have just told me so or made the conditions obvious on the website???

Review
#1235123 Review #1235123 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Customer service product and being ripped off by a scam
Reason of review
Bad quality
Loss
$125
Preferred solution
Full refund
1.0
Details
I'm pretty sure I read the fine print when I purchased the kit (shampoo and vitamins), when I paid the initial promo fee and then I get charged the full over $ 140.00 30 days later, which is somewhat understandable....I call to cancel and was told that I still owe...
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2 comments
Anonymous
#1472706

I only got my 30 day trial PAC,I cancelled my order,but they still took money out,and it's been $500 later with no other products I contacted my bank,and there there going to claim ,to get my money back,the product doesn't work!! It made my hair very dry and awe full.they are a bunch of rip off scam artis!!!!

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Review
#1212037 Review #1212037 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Shampoo and 2 boxes of vitamins cost me over 238 dollars
  • Being financially abused
Reason of review
Pricing issue
Loss
$238
Preferred solution
Let the company propose a solution
1.0
Details
I ordered a FREE Trial product believing that I would not be charged UNLESS I was to continue with a subscription.It was solely to check out the product and if it had worked like it said I would have been fine with paying. I cancelled the subscription order within the...
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1 comment
Anonymous
#1369522

I cancelled my order as soon as I received my so call trial size. And sent them an email as well.

The email stated we will be happy to cancel your order as soon as you pay next month's.Which would be sent on I believe they said the 30th. He said you will be billed $179 and 79.99 . I through a hissy fit. You stated trial , nothing stated I would continue to receive.

That would be my decision not their. And I gave them a 30 day notice. When I screamed and yelled if they touch my credit card, i will sue. And contact the bbb and file a complaint.

I had a receipt stating amount owed zero. They are definitely SCAMMING people...

Review
#1100528 Review #1100528 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Company snuck in their scam
  • Cost surprises
  • Being charged for a free product
Reason of review
Problems with payment
Loss
$200
Preferred solution
Full refund
Tags
  • Trial
  • trial offer
  • Trial Set
1.0
Details
I "bought" a trial version of Keranique as a "gift" on a website for $3.95 = $.25 tax. When it arrived I realized that I was scheduled for future payments of $84.94. I did not agree to more shipments. I never opened or used any of the products that were shipped to me....
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Review
#1067640 Review #1067640 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Whole process
Reason of review
Return, Exchange or Cancellation Policy
Loss
$10
Preferred solution
Full refund
Tags
  • Business terms
1.0
Details
I tried the free trial of keranique. I didn't like the product bc it did nothing for me so I returned it. They have a 120 day money back guarantee. I returned their product within 30 days. They chargd me then credited it. But then they continued to bill me for they...
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1 comment
Anonymous
#1337924

Same happened to me.

They said free trial and you can cancel.

I called to cancel they talked me into no shipmbent for six months but they are charging every month.

I requested cancellation.

They are still dragging their feet. Just cancel dammit.

Review
#1055817 Review #1055817 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Pros
  • Horrid
Cons
  • Ripped me off near 300
Reason of review
Return, Exchange or Cancellation Policy
Loss
$240
Preferred solution
Full refund
1.3
Details
ordered after seeing ad on TV.Got a box with shampoo, conditioner, "regrowth treatment" and "lift and repair treatment" and a comb. my hair looks good but not significant difference and not worth the cost and trouble. After i got the product they charged my credit card...
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1 comment
Befair2017
#1308657

Same story with you!!! I end it up paid $251.80 even though I wanted to get Return Protection from my credit card but denied as described; items not eligible for a refund are: consumable or perishable items with limited life spans (including, but not limited to, food, perfume, light bulbs, and batteries).

Therefore, the item claimed is not eligible for a refund.

So be aware!!! no more game on TV-ad. I wanted to believe the products but this is not just about products.

Its a trap! We need to have a class action!

Review
#1025879 Review #1025879 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Price and not giving information up from
  • Charged more than advertised
Reason of review
Pricing issue
Tags
  • Not So Free Trial