Barrington, Rhode Island
Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
1 comment

I also tried the Keranique in hopes it would fix my damaged hair. I am blonde, and unfortunately the well water where i was living for two years damaged my hair so extensively i was afraid it would never come back.

I had hair loss, HORRIBLE breakage, and my hair was incredibly coarse from the high minerals in the water. I put a water filter and softener in, and purchased many hair products to try and help my hair. Keranique did NOT help. I noticed not only did it not help my hair grow at all, it made my hair so dry it made the breakage WORSE.

After 2 weeks i decided to call to send the product back. The customer service i spoke to was so irritating i was happy to get off the phone. Just because you offer me your bad product EIGHT TIMES at a lower price, does not mean im going to want it! It did not help my hair it only made it worse so why would i spend $70 on shampoo thats no good.

I can buy better shampoo for literally a dollar! I tried to post a review on the keranique site, but it wouldnt let me. Imagine that. I was smart and kept an eye on my account, specifically marked when I recieved the product, and followed all instructions to send the product back.

And i made sure that i got the tracking number from the post office and kept my receipt in my wallet. They also dont tell you when you pay the $3 for trying the product you also have to pay the $10 shipping to send it back.

Product or Service Mentioned: Keranique Shampoo.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

I'm a blonde to and my hair used to be the same way I use Organix Org you can get it from Walmart I get the Coconut Milk it does wonders Coconut is the healthiest thing for your hair and after shampooing and conditioning for a week about 2 times a week I condition and the shampoo last it keeps your hair from drizzling and really shinny and if I don't use that I use bed head it does wonders to but is a little more expensive