Nashua, New Hampshire
Not resolved

I called three weeks ago to cancel after the 30 day trial was up. They never put it into the system.

I called today after having 79.95 taken out of my account. I explained that the products destroyed my hair, leaving it dry with a sticky film that is impossible to get rid of. Now, after calling to explain that I should not have been charged for a product that destroyed my hair, they reduced it to 39.95. I am now paying 119.90 for a product that is now going to require me to cut off 6 inches of my hair to remove the damage its caused.

This is unacceptable. Do not buy from this company.

Product or Service Mentioned: Keranique Hair Care Free Trial.

Reason of review: Bad quality.

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