Manufacturer: Keranique Category: Free Trials Clear all filters (40 of 40 reviews match)
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I called three weeks ago to cancel after the 30 day trial was up.They never put it into the system. I called today after having 79.95 taken out of my account. I explained that the products destroyed my hair, leaving it dry with a sticky film that is impossible to get rid of. Now, after calling to explain that I should not have been charged for a product that destroyed my hair, they reduced it to 39.95. I am now paying 119.90 for a product that...
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i got screwed.i was told to choose one of five things because of the points i accumulated. Even though my wife was not at home and would not be for another 3 months,i ordered the hair product for her or to give as a xmas present. I did not like any of the prizes. I threw it in the corner with all the presents that my wife had bought for xmas.She ordered all through catalogs because she can not stand or walk for 3 years. I seen that I was going...
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Anonymous

Anonymous Thank you I will not be ordering this headache problem their natural way to stop hair lose

h.kitchener

h.kitchener You may end up cancelling the card if they continue to charge you. Keep a close eye on transactions.

I liked
  • Disgusting trickery
  • Disgusting
I didn't like
  • Company snuck in their scam
  • Scam
#915713
I thought after my cancer treatment it would help get hair back faster and thicker but can't afford the costs and didn't even open the containers.. took 2 phone calls to get an address to return it to!!!! Once they got you CC details you will be billed and sent product every 2 months.. Good luck if you can afford it but us sick folk sure can't. Pissed off sick benificary and am so over this type of ***. My fault for trying to take a short cut.....
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Anonymous

Anonymous These days when you order product on line, you are automatically pur on autoship unless you tell them not to. You have the right to contact any company that does this and tell...

1.0
I didn't like
  • Underhanded use of personal information
  • It is a pathetic company fraud hated
#913193

I responded to an ad on Facebook which stated that I could get the products on a free trial basis for $5.00. Was I surprised when I saw a charge on my credit card, not for $5.00, but for $79.95!!! I went on the website and was able to cancel all future orders, but I am stuck with what I got and the $79 charge. I won't waste my time calling them, as I don't have hours to waste on the phone trying to get my money back. And I don't want to...
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2.4
I didn't like
  • False free trial
  • Hair product
  • Money wasting
#898293
This company is the worst company I've ever encountered.Their product was supposed to be a trial, but when I got the box it was a huge package full of heavy hair chemicals. When I tried to send it back after I learned that they would charge me two extra payments of $85 later, the are making me pay the $10 fee to ship it back to them. I am beyond enraged. And they still have my credit card information and I don't trust them so now I have to...
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1.0
I didn't like
  • Results
  • Reps dont listen
  • Dishonest staff and company
#884519
take a survey receive it free except for shipping.When you get it read fine print and you have to pay seventy-something dollars a month and when you call they said send it back if you do not want to pay. Package it like it was sent and you have to pay to send it back or you can keep it for 34-some dollars. Totally ripping people off. I used the hair growth and it made a little hair that was a frizz and touched my face with it and got brown spots...
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1.0
I didn't like
  • No free trial
  • Misleading add
  • Product
#867793

Please cease and desist sending me any more as of this date. I am on a tight fixed income and find it hard to even purchases the things I need for mere survival. I was making it through each month until you have continued to send and charge me for Keranique. Who is there in the world who would need this much of this product? I am eighty two years old and do not understand why you keep sending me all this product. Can you give me a reasonable...
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1.0
I liked
  • Shampoo and conditioner
I didn't like
  • Never received confirmation or notifications by email
  • Deceitful practices
  • Owe me my refund per guarantee
#867330
I received keranique in april, After 2 uses i realised it wasn't for me, I rang the Keranique 0800 number & cancelled my 30 day trial & was in the process of sending it back aswell as the yuck vitamins they sent me. 2weeks later a lady from keranique calls my cell phone & tries to pressure me into keeping the stuff & trying to make me get the next shipment i said no Im not interested I have already rang in to cancel 2weeks before, she then...
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Anonymous

Anonymous The same thing happened to me just now. They are just a scam

Anonymous

Anonymous If you call in and demand to speak to a supervisor and threaten to complain to the BBB (better business beuro) you will get a full refund

I ordered the trial back in march and canceled the subscription the next day.I paid $3.95 for shipping and thought that was all there was to it. No, I got another charge of $38.71 in order to keep the trial that I ordered and receive no further products. Then I was charged $0.77 which customer service says is "not in their records" but showed up in my bank account. 5 days later I was charged $1.99 for God-knows-what and then 1 month later...
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Anonymous

Anonymous Thank u for that. I was about to purchase Keranique biotin complex and the vitamins until I saw this post so thank you whoever this was it posted this because I would have bee...

I received a box of their hair regrowth system and then several days later I received a second box.I called them and said I did not order from them and they insisted I did. A few days later I called and asked not to receive automatic deliveries that I needed to try it. They agreed. A charge was placed on my credit card for the free box and a double charge for the second box. I called to tell them a mistake was made and they insisted there was no...
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#861110