Product: Keranique Hair Care Free Trial Clear all filters (88 of 88 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.3
Details
I ordered the free sample for a charge of $3.99 shipping.After placing the order, I saw the small print that I would be enrolled in auto fill for$79.95 every month. I immediately called and had the auto plan cancelled, and confirmed by email. I received my "free"...
View full review
4 comments
Anonymous
#1768323

Thank you for preventing me falling into this money trap ripoff. Sad if the product really works.

View more comments
Review
#1060989 Review #1060989 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Fine print of auto delivery and payment due for sample
  • Ripped me off
Reason of review
Pricing issue
Loss
$10
Preferred solution
Stop billing - make balance zero
Tags
  • Online Scam

Keranique - Trial offer

I have a lupus skin condition and I need to cancel this. I was not aware when I signed up for the free trial offer that I would be sent additional packages and be charged for these. I would like to return the last package received, it has not been opened. These products cause my head to itch and hurt. I really cannot use them. You may contact me at cao.wilson@live.com or call 502-777-7033. Thank you for your assistance, and I need to know how to return this last package and make sure I do not receive any more.
View full review
Review
#1438623 Review #1438623 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Tags
  • Refund
1.5
Details
What an absolute wrought and scam. Not only is the product completely ineffectual, but cancelling the continued credit card debits is almost impossible. I am going to have to cancel my credit card. Having attempted to cancel the order a number of times on line as...
View full review
1 comment
Anonymous
#1577926

Your an idiot return the products that you claim were free Get your money back.! Everything is gone over on my packing slip as it is everyone's Just like any product always...

You saw free and instead of RISK free and want people to pitty you! Can't fault a company cause your and idiot.

Review
#1346883 Review #1346883 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Cancellation policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400
Preferred solution
Full refund
I decide to pick up and a lady acclaims she's from Keranique and says that I have "OUTSTANDING PAYMENT" needed to be met and here I am super confused on how in the world do I have payment to be made if I cancelled the subscription. She then goes on saying how I needed...
View full review
1 comment
Anonymous
#1495460

Didn’t you get a link to their online portal? You should be able to cancel your subscription with just a few clicks.

They are also really good about crediting the account. Given you somehow didn’t understand the offer to begin with and you somehow didn’t see the website for self service, maybe you sent an email to the wrong address???

Review
#1273891 Review #1273891 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • fine print
  • Hair Loss Free Trial
  • Financial Abuse

Keranique - SCAM THEIFS

1.0
Details
I cancelled my order before it was sent out the lady said I will get the first one for $4.50 postage and I would never hear from them again so I payed it and did a voice concent over the phone to say I do not wish to have these products sent to me or charged to my account. And just today $106 is comming out of my account and I cannot contact them to get it to stop ! I am a mother I don't have the money for these things I was counting on that money to go towards food etc now it's gone
View full review
Review
#1146277 Review #1146277 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Pros
  • Disgusting trickery
Cons
  • This is a scam
Reason of review
Return, Exchange or Cancellation Policy
1.7
Details
I was sent a free trial for Keranique Hair Regrowth products as a reward for a Toluna survey. It was you pay postage only $4, but I missed the check box to not also get Keranique dietary Supplement pills and ended up with them for $2 extra postage. When they arrived I...
View full review
5 comments
Anonymous
#1233172

Wow and i was about to try it...but not anymore ill just get hair finity it works!

View more comments
Review
#943549 Review #943549 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Pros
  • That we resolved the issue
Reason of review
None disclosure of pricing at time of purchase, Return and Cancellation attempt resulted in initial aggression from the service rep and in kind from me.
Loss
$199

Keranique - *** your ripping off money and deceiving people

1.0
Details
They said its free just pay for postage and take your card details but they will rip you off don't trust there product ever..anf dont shop online... *** to them...
View full review
Review
#1244485 Review #1244485 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not as described/ advertised
1.2
Details
These people are scammers even here in Australia. Product is like dish washing detergent and if you want uncontrollable frizz covering hair loss - you got it. Wound up paying a ridiculous amount after 30 days - still trying to cancel. How can you 'trial'a product if...
View full review
1 comment
Anonymous
#1464536

Well after the Customer Service Person blew me off, I got two emails confirming a refund of the unexpected costs???Why couldn't they have just told me so or made the conditions obvious on the website???

Review
#1235123 Review #1235123 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Customer service product and being ripped off by a scam
Reason of review
Bad quality
Loss
$125
Preferred solution
Full refund
1.3
Details
ordered after seeing ad on TV.Got a box with shampoo, conditioner, "regrowth treatment" and "lift and repair treatment" and a comb. my hair looks good but not significant difference and not worth the cost and trouble. After i got the product they charged my credit card...
View full review
1 comment
Befair2017
#1308657

Same story with you!!! I end it up paid $251.80 even though I wanted to get Return Protection from my credit card but denied as described; items not eligible for a refund are: consumable or perishable items with limited life spans (including, but not limited to, food, perfume, light bulbs, and batteries).

Therefore, the item claimed is not eligible for a refund.

So be aware!!! no more game on TV-ad. I wanted to believe the products but this is not just about products.

Its a trap! We need to have a class action!

Review
#1025879 Review #1025879 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Price and not giving information up from
  • Charged more than advertised
Reason of review
Pricing issue
Tags
  • Not So Free Trial
2.0
Details
Keranique free trial is a scam. I ordered the products for my mom, but then she told me that she was sensitive to one of the products and wanted to discontinue its use. Tried to cancel online through my account, but my bank account was still billed. when I called...
View full review
1 comment
Anonymous
#1332190

I want to thank everyone for their reviews they were very helpful. I its.one thing to spend your money on a product does not work.

Another when you call for your refund and can't get it.

We work to dam hard to waste or money. Thanks again ladies.

Review
#1024477 Review #1024477 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$107