Product: Keranique Hair Care Free Trial Clear all filters (70 of 70 reviews match)
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I ordered the free sample for a charge of $3.99 shipping.After placing the order, I saw the small print that I would be enrolled in auto fill for$79.95 every month. I immediately called and had the auto plan cancelled, and confirmed by email. I received my "free"...
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h.kitchener
h.kitchener

You would do well to immediately contact your card company and ask them how to make sure they do not charge you. You may have to close out that card and get a new one, etc. If...

1.3
Product
Keranique Hair Care Free Trial
I didn't like
  • Ripped me off
  • Fine print of auto delivery and payment due for sample
#1060989
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I tried the free trial of keranique. I didn't like the product bc it did nothing for me so I returned it. They have a 120 day money back guarantee. I returned their product within 30 days. They chargd me then credited it. But then they continued to bill me for they...
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Anonymous
Bea56

Same happened to me.They said free trial and you can cancel.I called to cancel they talked me into no shipmbent for six months but they are charging every month.I requested ca...

1.0
Product
Keranique Hair Care Free Trial
I liked
  • Horrid
I didn't like
  • Ripped me off near 300
#1055817
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This time Keranique used my debit card to get over $80 out of my account. Due to problems with the change of ownership of the bank I could not check my account online. I did send the 2 boxes back as refused by the Post office. When I called today the "gentleman" put...
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1.0
Product
Keranique Hair Care Free Trial
I didn't like
  • Attitude of representative
#1053865
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Keranique Hair Care Free Trial Review

#1037805
1.2
Details
I called and order my trail kit the man told me I could get the vitamins for 1.99 just pay shipping and I would get 2 months. Well I called to cancel my account cause I can buy the items at Ulta and get a kickback with my rewards and they tried saying I owe $120.
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Keranique Hair Care Free Trial Review

#978312
1.1
Details
Totally pissed off Registered for a trial and when 2nd time they sent me the products they had listed the statement that all of them are free , only paid shipping. Then I email them to cancel and turns out I have to pay total of $280 !!! They should have notice customers before they send anything after trial. Scammer
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Keranique Hair Care Free Trial Review

#931114
Bad customer service and the products over priced and billing is crazy, a trial size products was to be free trial ,Free not Free.I will be sending my products back for a credit. Bad ! Bad!And they billed me for it.
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Keranique Hair Care Free Trial Review

#907311
Rediculously overpriced. I returned their products 2 months later find they have taken funds of over $200 out of my account for products i dont have. Not happy what a joke no refund offered. What customer service this company has none.
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The web site did not say this was onky good for 30 days then you have to call in and return product.The invoice that came with product did show 79.95 and I was *** not to read it but assumed that was charge if you were getting it mailed to you every month or so. Now I...
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Anonymous
Kathi

Same thing happened to me..they were rude when I contacted them by phone & would not take "NO" for an answer when I wanted to cancel & had not agreed to the $79.95 horrendous ...

1.0
Product
Keranique Hair Care Free Trial
I didn't like
  • Lied the product is free and only shipping paid
#1040442
Reply to reviews
I ordered the product as a trail but after a month they started to bill me all these different amounts on my card.I thought it was just for a trial and wouldn't be charged much. But they billed me for over $300. I called them to cancel the entire order and a month...
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1.2
Product
Keranique Hair Care Free Trial
#1040324
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ordered after seeing ad on TV.Got a box with shampoo, conditioner, "regrowth treatment" and "lift and repair treatment" and a comb. my hair looks good but not significant difference and not worth the cost and trouble. After i got the product they charged my credit card...
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Befair2017
Befair2017

Same story with you!!! I end it up paid $251.80 even though I wanted to get Return Protection from my credit card but denied as described; items not eligible for a re...

1.3
Product
Keranique Hair Care Free Trial
I didn't like
  • Price and not giving information up from
  • Charged more than advertised
#1025879
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Keranique free trial is a scam. I ordered the products for my mom, but then she told me that she was sensitive to one of the products and wanted to discontinue its use. Tried to cancel online through my account, but my bank account was still billed. when I called...
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Anonymous
Ashley Carter

I want to thank everyone for their reviews they were very helpful. I its.one thing to spend your money on a product does not work. Another when you call for your refund and ca...

2.0
Product
Keranique Hair Care Free Trial
#1024477
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Offered a gift via completing a CVS survey, all I needed to do is pay the shipping cost.Not True, you will be billed the total cost of the product if you keep the product and cancel before the 30 day trial. So the products are not free, your credit card will still be...
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2.0
Product
Keranique Hair Care Free Trial
I liked
  • Possible to cancel account over phone
I didn't like
  • Trying to make you keep the order
#1023912
Reply to reviews
You can buy at amazon or at ulta so you do not have to pay the recurring charges, it is a fact that all of these companies with products on a recurring schedule will do that, the stories are endless on the internet of people who had this happen to them, it is not a a...
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Keranique Menands, New York
Product
Keranique Hair Care Free Trial
#1019642
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answered an ad for a "free sample" of this product....did not see the very Small Print that said if you don't cancel/return within 14 days, they'll automatically charge your credit card for full price...i did not even receive package for 13 days, they charged me almost...
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Anonymous
Anonymous

Thank goodness for customer reviews! After i order this and read that they will TRY to charge you even after a return #was obtained and pdt returned in plenty of time, I got m...

Product
Keranique Hair Care Free Trial
#1007617
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