Product: Keranique Hair Care Free Trial Clear all filters (88 of 88 reviews match)
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2.0
Details
I was told that if i cancelled i did not have to return the remainder of the products. Now im told that i'll be charged 200$ if i dont return them at my expense. This is utterly unacceptable. I would like my origial purchase price refunded. If you want the products...
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3 comments
Anonymous
#1492263

what the *** does that say, try responding in english

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Review
#1252948 Review #1252948 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy

Keranique - *** your ripping off money and deceiving people

1.0
Details
They said its free just pay for postage and take your card details but they will rip you off don't trust there product ever..anf dont shop online... *** to them...
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Review
#1244485 Review #1244485 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not as described/ advertised
1.2
Details
These people are scammers even here in Australia. Product is like dish washing detergent and if you want uncontrollable frizz covering hair loss - you got it. Wound up paying a ridiculous amount after 30 days - still trying to cancel. How can you 'trial'a product if...
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1 comment
Anonymous
#1464536

Well after the Customer Service Person blew me off, I got two emails confirming a refund of the unexpected costs???Why couldn't they have just told me so or made the conditions obvious on the website???

Review
#1235123 Review #1235123 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Customer service product and being ripped off by a scam
Reason of review
Bad quality
Loss
$125
Preferred solution
Full refund
1.0
Details
I'm pretty sure I read the fine print when I purchased the kit (shampoo and vitamins), when I paid the initial promo fee and then I get charged the full over $ 140.00 30 days later, which is somewhat understandable....I call to cancel and was told that I still owe...
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2 comments
Anonymous
#1472706

I only got my 30 day trial PAC,I cancelled my order,but they still took money out,and it's been $500 later with no other products I contacted my bank,and there there going to claim ,to get my money back,the product doesn't work!! It made my hair very dry and awe full.they are a bunch of rip off scam artis!!!!

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Review
#1212037 Review #1212037 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Shampoo and 2 boxes of vitamins cost me over 238 dollars
  • Being financially abused
Reason of review
Pricing issue
Loss
$238
Preferred solution
Let the company propose a solution

Keranique - Free reward my foot.

1.0
Details
Contacted Keranique to cancel and further debits to my account still direct debiting. I want a full refund. I’ve contacted the supermarket head office as well in regards to this bullying tactics. If not resolved I’m contacting the ombudsman.
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Review
#1175622 Review #1175622 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
1.8
Details

Update by user Feb 03, 2018

Total refund - after 30 minutes of arguing, pleading, threatening, pleading . .

. DON'T GIVE UP!

Original review posted by user Jan 04, 2018

A few weeks before Christmas, I received a heavy box of Keranique hair treatment products, advertised as a "free" sample. I let the package sit unopened until after Christmas, when I gave it to a friend to try. When I reviewed my checking account online, there was a...
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1 comment
h.kitchener
#1413667

As with most of these scams, it's very easy to see the "free sample" but unless you thoroughly read everything, ie., the fine print you will see that "free" comes with certain restrictions and obligations for you to comply with. Make sure you are not signed up for automatic monthly shipments, etc.

and consider this as a modestly expensive learning experience. But, since you apparently---and unwisely---gave them access to your bank account, make sure you will not be on the hook for future deliveries.

Resolved
Review
#1162190 Review #1162190 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not a "free" sample; unauthorized charge
Loss
$79
Preferred solution
Full refund
Tags
  • Online Scam
  • Hair Loss Scam
free trail ,,blaaa bull *** trick to buy the product, free trail was charged for product , what a scam ,be careful , this was promo though woollies not happy, this is not a fair way to sell products , people get caught by this all the time ,especially older people cost...
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Review
#1160869 Review #1160869 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Pricing issue

Keranique - SCAM THEIFS

1.0
Details
I cancelled my order before it was sent out the lady said I will get the first one for $4.50 postage and I would never hear from them again so I payed it and did a voice concent over the phone to say I do not wish to have these products sent to me or charged to my account. And just today $106 is comming out of my account and I cannot contact them to get it to stop ! I am a mother I don't have the money for these things I was counting on that money to go towards food etc now it's gone
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Review
#1146277 Review #1146277 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Pros
  • Disgusting trickery
Cons
  • This is a scam
Reason of review
Return, Exchange or Cancellation Policy
They offer a trial for few dollars.After a few months take whatever they want out of yr bank n others hv had hundreds taken on a monthly basis n they send u more products ever 30days. Who needs that my shampoo n con ususlly last months. N this product made my hair dry...
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2 comments
Anonymous
#1391702

Attn everyone!!!Try using Viviscal shampoo and conditioner. You can buy at Walgreens or Amazon or their web site.

My hair in just 2 months has grown and is fuller. No gimmicks and your hair doesn't fall out if you stop using it.

You will love this product. Around $8 for shampoo, same for conditioner.

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Review
#1117021 Review #1117021 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Problems with payment

Keranique - Scam cant believe i fell for it.

I bought a $5 trial. Then 2 months later $106 was taken out of my account. N i really cant afford it.N the product was crap made my hair dry so only used it once.
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Review
#1115581 Review #1115581 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Problems with payment