Product: Keranique Hair Care Free Trial Rating: 2 Stars Clear all filters (14 of 88 reviews match)
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Keranique - Don’t order

1.8
Details
Advertised as money back guarantee. I ordered the 30 day trial. They shipped 3 months worth of product and included products that I never ordered. I hated the product. It stripped my hair and made it a tangled mess of straw. My only recourse was to send it all back at my expense. Total ripoff as far as I’m concerned.
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Review
#1707160 Review #1707160 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Lying to people
Reason of review
Not as described/ advertised
Loss
$80
Preferred solution
Full refund
Tags
  • Rip Off
1.5
Details
What an absolute wrought and scam. Not only is the product completely ineffectual, but cancelling the continued credit card debits is almost impossible. I am going to have to cancel my credit card. Having attempted to cancel the order a number of times on line as...
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1 comment
Anonymous
#1577926

Your an idiot return the products that you claim were free Get your money back.! Everything is gone over on my packing slip as it is everyone's Just like any product always...

You saw free and instead of RISK free and want people to pitty you! Can't fault a company cause your and idiot.

Review
#1346883 Review #1346883 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Cancellation policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400
Preferred solution
Full refund
2.0
Details
I was told that if i cancelled i did not have to return the remainder of the products. Now im told that i'll be charged 200$ if i dont return them at my expense. This is utterly unacceptable. I would like my origial purchase price refunded. If you want the products...
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3 comments
Anonymous
#1492263

what the *** does that say, try responding in english

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Review
#1252948 Review #1252948 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
1.8
Details

Update by user Feb 03, 2018

Total refund - after 30 minutes of arguing, pleading, threatening, pleading . .

. DON'T GIVE UP!

Original review posted by user Jan 04, 2018

A few weeks before Christmas, I received a heavy box of Keranique hair treatment products, advertised as a "free" sample. I let the package sit unopened until after Christmas, when I gave it to a friend to try. When I reviewed my checking account online, there was a...
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1 comment
h.kitchener
#1413667

As with most of these scams, it's very easy to see the "free sample" but unless you thoroughly read everything, ie., the fine print you will see that "free" comes with certain restrictions and obligations for you to comply with. Make sure you are not signed up for automatic monthly shipments, etc.

and consider this as a modestly expensive learning experience. But, since you apparently---and unwisely---gave them access to your bank account, make sure you will not be on the hook for future deliveries.

Resolved
Review
#1162190 Review #1162190 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not a "free" sample; unauthorized charge
Loss
$79
Preferred solution
Full refund
Tags
  • Online Scam
  • Hair Loss Scam
2.4
Details
I contacted Keranique to TRY out the product and customer service asked at the end of the transaction would I like to recieve this product every month? She asked three seperate times and I declined three seperate times. I then explained in an apparent annoyed voice...
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Review
#1099019 Review #1099019 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Customer service not listening
  • I forgot product was coming it took 3 weeks to deliver
  • Product just wasnt for my hair
Reason of review
Order processing issue
Loss
$51
Preferred solution
Full refund
Tags
  • cancellation procedure
1.5
Details
After two weeks of using this awful free trial keranique, my hair is thinner now than before i started. Their regrowth spray is a mild acid of sime sort and the lift treatment is generic hairspray. DISCONTINUE USE IMMEDIATELY! You've been forewarned! Contact your local...
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2 comments
Anonymous
#1389966

The same happened to me, my hair became thinner and I found MORE hair in the tub after shampoo than I did prior to using this product. I TOOK PICTURES!

I took a picture of the thinning area I wanted to treat and then, after stopping, I too pictures of the numerous areas of thinning. I am looking into contacting FDA or any other organization that can help put these FRAUDS out of business.

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Review
#1067037 Review #1067037 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Bad quality
2.0
Details
Keranique free trial is a scam. I ordered the products for my mom, but then she told me that she was sensitive to one of the products and wanted to discontinue its use. Tried to cancel online through my account, but my bank account was still billed. when I called...
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1 comment
Anonymous
#1332190

I want to thank everyone for their reviews they were very helpful. I its.one thing to spend your money on a product does not work.

Another when you call for your refund and can't get it.

We work to dam hard to waste or money. Thanks again ladies.

Review
#1024477 Review #1024477 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$107
2.0
Details
Offered a gift via completing a CVS survey, all I needed to do is pay the shipping cost.Not True, you will be billed the total cost of the product if you keep the product and cancel before the 30 day trial. So the products are not free, your credit card will still be...
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Review
#1023912 Review #1023912 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Pros
  • Possible to cancel account over phone
Cons
  • Trying to make you keep the order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Tags
  • cancellation procedure
2.1
Details
when i received the trial product, i promptly returned it because i did not like it.I never recieved a refund and i got charged another month for product that i never recieved! Do not get involved with this company. They are a fraud! I had the postal claim check, the...
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Review
#986509 Review #986509 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Keep charging me
  • Unlawful charge for product not recieved
Reason of review
Order processing issue
Loss
$254
Preferred solution
Let the company propose a solution
1.8
Details
I order what i thought was a sample to try products.I paid the 3.95 shipping cost. and after two uses it dried my hair tremendously. So, i wrote to cancel future shipments and was informed my card would be charged $159.95. What a scam! i am very disappointed in the...
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1 comment
Anonymous
#1262435

ALWAYS USE A STORE BOUGHT VISA CARD AND ONLY PUT THE TRIAL MONEY ON IT!!!!!

Review
#950206 Review #950206 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Ripped me off
Reason of review
Return, Exchange or Cancellation Policy
Loss
$160
Preferred solution
Full refund
Tags
  • Hair Loss Scam