Product: Keranique Hair Care Free Trial Rating: 1 Star Clear all filters (35 of 88 reviews match)
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Keranique - I have not given permission fir you thueves to take money from my account send back my money immediately

1.0
Details
These people are thieves ..leave it with me !!!!
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Review
#1480401 Review #1480401 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I have had my credit card debited without my knowledge or approval. I contact the company, and told them months ago I did not wish to buy their products after a trial, this was accepted but ignored. I have contacted my bank and now they have had to cancel my card and...
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1 comment
Anonymous
#1594655

Ditto. Just received an entire kit that I did not order.

Tried to cancel and got a huge run around.

Ended up paying another $110 for product I do not want. Hate being handled!

Review
#1386883 Review #1386883 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Unauthorised payments being taken from my account
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1111
Preferred solution
Full refund
1.3
Details
I ordered it and see that the trial is $49.95 valued over $115. On the invoice I do see that I will be charged $49.95 TWO more times. Went back on the website and it does NOT anywhere show that it is more than $49.95 - today's low price!!! Who in the working class can...
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1 comment
Anonymous
#1617755

Just do not purchase iT , tell them to send your Money back. I ordered And after almost two Months of calling they send my money back, like you Saïd , iT was almost 200$. Yes they charge you 3 times or 2

Review
#1346588 Review #1346588 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Being forced into an auto-shipment program
  • No free trial
Reason of review
Pricing issue
Loss
$100

Keranique - *** your ripping off money and deceiving people

1.0
Details
They said its free just pay for postage and take your card details but they will rip you off don't trust there product ever..anf dont shop online... *** to them...
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Review
#1244485 Review #1244485 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not as described/ advertised
1.2
Details
These people are scammers even here in Australia. Product is like dish washing detergent and if you want uncontrollable frizz covering hair loss - you got it. Wound up paying a ridiculous amount after 30 days - still trying to cancel. How can you 'trial'a product if...
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1 comment
Anonymous
#1464536

Well after the Customer Service Person blew me off, I got two emails confirming a refund of the unexpected costs???Why couldn't they have just told me so or made the conditions obvious on the website???

Review
#1235123 Review #1235123 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Customer service product and being ripped off by a scam
Reason of review
Bad quality
Loss
$125
Preferred solution
Full refund
1.0
Details
I'm pretty sure I read the fine print when I purchased the kit (shampoo and vitamins), when I paid the initial promo fee and then I get charged the full over $ 140.00 30 days later, which is somewhat understandable....I call to cancel and was told that I still owe...
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2 comments
Anonymous
#1472706

I only got my 30 day trial PAC,I cancelled my order,but they still took money out,and it's been $500 later with no other products I contacted my bank,and there there going to claim ,to get my money back,the product doesn't work!! It made my hair very dry and awe full.they are a bunch of rip off scam artis!!!!

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Review
#1212037 Review #1212037 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Shampoo and 2 boxes of vitamins cost me over 238 dollars
  • Being financially abused
Reason of review
Pricing issue
Loss
$238
Preferred solution
Let the company propose a solution

Keranique - Free reward my foot.

1.0
Details
Contacted Keranique to cancel and further debits to my account still direct debiting. I want a full refund. I’ve contacted the supermarket head office as well in regards to this bullying tactics. If not resolved I’m contacting the ombudsman.
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Review
#1175622 Review #1175622 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy

Keranique - SCAM THEIFS

1.0
Details
I cancelled my order before it was sent out the lady said I will get the first one for $4.50 postage and I would never hear from them again so I payed it and did a voice concent over the phone to say I do not wish to have these products sent to me or charged to my account. And just today $106 is comming out of my account and I cannot contact them to get it to stop ! I am a mother I don't have the money for these things I was counting on that money to go towards food etc now it's gone
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Review
#1146277 Review #1146277 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Pros
  • Disgusting trickery
Cons
  • This is a scam
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I ordered a FREE Trial product believing that I would not be charged UNLESS I was to continue with a subscription.It was solely to check out the product and if it had worked like it said I would have been fine with paying. I cancelled the subscription order within the...
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1 comment
Anonymous
#1369522

I cancelled my order as soon as I received my so call trial size. And sent them an email as well.

The email stated we will be happy to cancel your order as soon as you pay next month's.Which would be sent on I believe they said the 30th. He said you will be billed $179 and 79.99 . I through a hissy fit. You stated trial , nothing stated I would continue to receive.

That would be my decision not their. And I gave them a 30 day notice. When I screamed and yelled if they touch my credit card, i will sue. And contact the bbb and file a complaint.

I had a receipt stating amount owed zero. They are definitely SCAMMING people...

Review
#1100528 Review #1100528 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Charge for something not ordered
  • Company snuck in their scam
  • Being charged for a free product
Reason of review
Problems with payment
Loss
$200
Preferred solution
Full refund
Tags
  • Trial
  • trial offer
  • Trial Set

Appalling never received product but keranique withdraw over

1.0
Details
Never received product. Sent keranique emails that had not received product and to cancel order due to non delivery. But keranique withdraw usd$126 from my bank over $390 New Zealand dollaes no product to show
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Review
#1077313 Review #1077313 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Problems with payment