Product: Keranique Hair Care Free Trial Clear all filters (88 of 88 reviews match)
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Keranique - Don’t order

1.8
Details
Advertised as money back guarantee. I ordered the 30 day trial. They shipped 3 months worth of product and included products that I never ordered. I hated the product. It stripped my hair and made it a tangled mess of straw. My only recourse was to send it all back at my expense. Total ripoff as far as I’m concerned.
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Review
#1707160 Review #1707160 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Lying to people
Reason of review
Not as described/ advertised
Loss
$80
Preferred solution
Full refund
Tags
  • Rip Off
1.0
Details
I'm pretty sure I read the fine print when I purchased the kit (shampoo and vitamins), when I paid the initial promo fee and then I get charged the full over $ 140.00 30 days later, which is somewhat understandable....I call to cancel and was told that I still owe...
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2 comments
Anonymous
#1472706

I only got my 30 day trial PAC,I cancelled my order,but they still took money out,and it's been $500 later with no other products I contacted my bank,and there there going to claim ,to get my money back,the product doesn't work!! It made my hair very dry and awe full.they are a bunch of rip off scam artis!!!!

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Review
#1212037 Review #1212037 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Shampoo and 2 boxes of vitamins cost me over 238 dollars
  • Being financially abused
Reason of review
Pricing issue
Loss
$238
Preferred solution
Let the company propose a solution
1.8
Details

Update by user Feb 03, 2018

Total refund - after 30 minutes of arguing, pleading, threatening, pleading . .

. DON'T GIVE UP!

Original review posted by user Jan 04, 2018

A few weeks before Christmas, I received a heavy box of Keranique hair treatment products, advertised as a "free" sample. I let the package sit unopened until after Christmas, when I gave it to a friend to try. When I reviewed my checking account online, there was a...
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1 comment
h.kitchener
#1413667

As with most of these scams, it's very easy to see the "free sample" but unless you thoroughly read everything, ie., the fine print you will see that "free" comes with certain restrictions and obligations for you to comply with. Make sure you are not signed up for automatic monthly shipments, etc.

and consider this as a modestly expensive learning experience. But, since you apparently---and unwisely---gave them access to your bank account, make sure you will not be on the hook for future deliveries.

Resolved
Review
#1162190 Review #1162190 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not a "free" sample; unauthorized charge
Loss
$79
Preferred solution
Full refund
Tags
  • Online Scam
  • Hair Loss Scam

Keranique - I have not given permission fir you thueves to take money from my account send back my money immediately

1.0
Details
These people are thieves ..leave it with me !!!!
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Review
#1480401 Review #1480401 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I have had my credit card debited without my knowledge or approval. I contact the company, and told them months ago I did not wish to buy their products after a trial, this was accepted but ignored. I have contacted my bank and now they have had to cancel my card and...
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1 comment
Anonymous
#1594655

Ditto. Just received an entire kit that I did not order.

Tried to cancel and got a huge run around.

Ended up paying another $110 for product I do not want. Hate being handled!

Review
#1386883 Review #1386883 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Unauthorised payments being taken from my account
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1111
Preferred solution
Full refund
I ordered product I read try free just pay shipping and handling so I used my debit card for shipping and handling I used product felt it made my hair feel too dry and not manageable I called them in may to cancel my subscription so im not charged for a product that...
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Review
#1304046 Review #1304046 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Poor customer service
Preferred solution
Full refund

Keranique in Perth, Western Australia - Not to be trusted

I returned unused products by the required date as per their instructions and have just noticed they have been taking payments from my account unlawfully.
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Review
#1413928 Review #1413928 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Problems with payment
2.0
Details
I was told that if i cancelled i did not have to return the remainder of the products. Now im told that i'll be charged 200$ if i dont return them at my expense. This is utterly unacceptable. I would like my origial purchase price refunded. If you want the products...
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3 comments
Anonymous
#1492263

what the *** does that say, try responding in english

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Review
#1252948 Review #1252948 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
1.3
Details
I ordered it and see that the trial is $49.95 valued over $115. On the invoice I do see that I will be charged $49.95 TWO more times. Went back on the website and it does NOT anywhere show that it is more than $49.95 - today's low price!!! Who in the working class can...
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1 comment
Anonymous
#1617755

Just do not purchase iT , tell them to send your Money back. I ordered And after almost two Months of calling they send my money back, like you Saïd , iT was almost 200$. Yes they charge you 3 times or 2

Review
#1346588 Review #1346588 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Being forced into an auto-shipment program
  • No free trial
Reason of review
Pricing issue
Loss
$100

Keranique - Price change ?

I ordered the trial offer for $19.95 with the understanding that my next automatic shipment would cost $59.95, only one payment of $59.95 not 3 payments of $59.95. No way would I have signed up for THAT. So I would love if anyone could tell me if I missed that 3payment written somewhere or are they changing price on me after signing up. When I called them I asked if they could forward that part of the ad to me but they said they have no way of showing me it. Really ?? With today’s technology. Someone please tell me if I just missed it or .... Thank you ,
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1 comment
Anonymous
#1764959

I thought it was $59.95, but ends up as payments amounting to $189 for one kit. Call them and return or they will keep billing. Charge it back if you used credit card, but you do have to return empty and full kit at the customers expense.

Review
#1503730 Review #1503730 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not as described/ advertised