Manufacturer: Keranique Category: Free Trials Clear all filters (40 of 40 reviews match)
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I need legal advise on how to stop these people from hassling me.They send me things everyday, that I did not order or ask for or receive, no tracking number to trace if it has been sent. They don't listen to phone calls or emails. Why are they allow to get away with it?, are they within the law? , PLEASE HELP. All I did was an Aldi shopping survey , which had nothing to do with Aldi and was told I would get a free trail and just pay for...
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#998799
! I picked Keranique for no real reason except that it was 'FREE'. I received the order in less than a week and never thought any more about it. There was no mention of the fact that I was now on the hook for shipments of this product for OVER $150 PER MONTH - it was not mentioned and I did not sign anything saying I was going to pay for these shipments. Today, I got an email from them saying they were getting ready to ship my order and I was...
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I didn't like
  • False advertising
#997250
Having done an on line survey I chose this product as a gift from the 5 gifts showen.I only had to pay for postage (5.95) The form needed my credit card details for postage. I got the product a few days later and tried it. It did nothing . I had no idea it was a 30 day trial. then my credit card gets billed for a large amount for this rubbish. Then the next month they send me another lot. ! And charged my card again. !!! I have now cancelled...
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1.0
I didn't like
  • False free trial
#993560

Keranique Hair Care Free Trial Review

#978312
1.1
Totally pissed off Registered for a trial and when 2nd time they sent me the products they had listed the statement that all of them are free , only paid shipping. Then I email them to cancel and turns out I have to pay total of $280 !!! They should have notice customers before they send anything after trial. Scammer
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Keranique Hair Care Free Trial Review

#931114
Bad customer service and the products over priced and billing is crazy, a trial size products was to be free trial ,Free not Free.I will be sending my products back for a credit. Bad ! Bad!And they billed me for it.
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Keranique Hair Care Free Trial Review

#907311
Rediculously overpriced. I returned their products 2 months later find they have taken funds of over $200 out of my account for products i dont have. Not happy what a joke no refund offered. What customer service this company has none.
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Keranique Hair Care Free Trial Review

#903622
This company has hidden agendas. There is no such thing as free trial with $3.95 shipping. I felt I was pressured into charges added to my credit card with items I did not ask for or want. Customer service stinks. Operator #138 has a very snippy attitude. Will be sending items back.
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IN NOVEMBER 2016 I WAS DUPED INTO ORDERING THE 30 DAY FREE SAMPLE THE SALES PITCH BECAME MUMBLED AND THE REPRESENTATIVE WAS UNABLE TO ANSWER MY QUESTIONS TO MY SATISFACTION SO I ASKED THE TOTAL COST OF THE PRODUCT AND DUE TO THE COST REPEATED TO ME AND NOT FEELING COMFORTABLE WITH THE TERMS AND CONDITIONS I DECIDED TO CANCEL THE ORDER I HAD ALREADY PAID FOR THE SHIPPING AND HANDLING NOT HAVING ANY FURTHER DIALOGUE WITH THIS COMPANY AND AFTER...
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Anonymous

Anonymous Thanks so much for Sharing. I almost made the mistake.

#991565
I received a free order of Kerinque.After 3-4 weeks later I noticed that I was being billed for the products. I called customer and asked that they discontinue all products and refund me. I was told that they couldn't refund because the 30 day free trial was up. I was told a second order was on its way and in order to stop the order I would have to pay $60.00 for the second order not to be shipped out. I paid a total of $200.00 for this company...
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5.0
#991531
when i received the trial product, i promptly returned it because i did not like it.I never recieved a refund and i got charged another month for product that i never recieved! Do not get involved with this company. They are a fraud! I had the postal claim check, the confirmation number, the agent's name who i spoke with, and still, they would not give me my money back. I called them no less than 5 times to try to recoop my loses to no avail. I...
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2.1
I didn't like
  • Keep charging me
  • Unlawful charge for product not recieved
I think their prices are too high and they change depending on how they feel I was offered two months for $79 I didn't understand so I called them and the price went up to $150 for two months and then they offered me a discount I didn't think they were being fair with me my personal Pinyan is whatever they can get out of here they just want to sell their product I personally was disappointed I don't think that they should be charging you for a...
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Anonymous

Anonymous I've read the reviews and most of the complaints are about the cost and the customer service. Has anyone had good results from the products? I can buy them locally but wanted ...

1.1
#979977
95 trial! No way to prevent the additional charge of almost $160! It is not at all clear when ordering the trial that the charge will really be almost $160. The term "Free Trial" is absolutely WRONG! I got these materials from a site discussing free trials. You indicate the subject for which you would like a "free trial." They then show you the company's online ad for the product of interest. This looks essentially like Keranique's online trial...
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Anonymous

Anonymous This is why I use a prepaid debit card that you can load money on for online orders.

#973928
Worst customer service ever when I called to cancel the trial pack.Unfortunately I was not quick enough to cancel the free trial pack and received the second delivery. They charged my credit card $160 US (NZ $226) for it and all there was was 2 large containers 2 medium size containers and 2 small containers......and there was no improvement in my hair from using the free trial. Looking at the ingredients and I don't see much difference between...
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#963238
AGAIN, PLEASE BEWARE THAT IS NOT TRUE!!!! Keranique Daily Essentials Shipped: 11/18/2016 Trial ends in 44 days Current balance: $119.90 (this is the balance owed for the pills whic are still in transit to me) This balance owed do not include the balance for the product (shampoo & conditioner). I never received an email advising me the order was placed or when it shipped. Therefore, I don't have the invoice number to pull up the balance I owe....
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Anonymous

Anonymous I have the same thing crown alopecia the only thing that works for me is steroid shots it hurts but it's worth it I get about 20 shots on my head.