Manufacturer: Keranique Category: Free Trials Clear all filters (49 of 49 reviews match)
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ordered after seeing ad on TV.Got a box with shampoo, conditioner, "regrowth treatment" and "lift and repair treatment" and a comb. my hair looks good but not significant difference and not worth the cost and trouble. After i got the product they charged my credit card...
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Befair2017

Befair2017 Same story with you!!! I end it up paid $251.80 even though I wanted to get Return Protection from my credit card but denied as described; items not eligible for a re...

1.3
I liked
  • Product is ok - not great
I didn't like
  • Price and not giving information up from
  • Charged more than advertised
#1025879
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Keranique free trial is a scam. I ordered the products for my mom, but then she told me that she was sensitive to one of the products and wanted to discontinue its use. Tried to cancel online through my account, but my bank account was still billed. when I called...
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Offered a gift via completing a CVS survey, all I needed to do is pay the shipping cost.Not True, you will be billed the total cost of the product if you keep the product and cancel before the 30 day trial. So the products are not free, your credit card will still be...
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2.0
I liked
  • Possible to cancel account over phone
I didn't like
  • Trying to make you keep the order
#1023912
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Keranique Hair Care Free Trial Review

#978312
1.1
Totally pissed off Registered for a trial and when 2nd time they sent me the products they had listed the statement that all of them are free , only paid shipping. Then I email them to cancel and turns out I have to pay total of $280 !!! They should have notice customers before they send anything after trial. Scammer
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Keranique Hair Care Free Trial Review

#931114
Bad customer service and the products over priced and billing is crazy, a trial size products was to be free trial ,Free not Free.I will be sending my products back for a credit. Bad ! Bad!And they billed me for it.
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Keranique Hair Care Free Trial Review

#907311
Rediculously overpriced. I returned their products 2 months later find they have taken funds of over $200 out of my account for products i dont have. Not happy what a joke no refund offered. What customer service this company has none.
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Keranique Hair Care Free Trial Review

#903622
This company has hidden agendas. There is no such thing as free trial with $3.95 shipping. I felt I was pressured into charges added to my credit card with items I did not ask for or want. Customer service stinks. Operator #138 has a very snippy attitude. Will be sending items back.
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answered an ad for a "free sample" of this product....did not see the very Small Print that said if you don't cancel/return within 14 days, they'll automatically charge your credit card for full price...i did not even receive package for 13 days, they charged me almost...
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Anonymous

Anonymous Thank goodness for customer reviews! After i order this and read that they will TRY to charge you even after a return #was obtained and pdt returned in plenty of time, I got m...

I order the free trial and when to cancel before 30 days well i recorded every conversation with them and they still charging me well then i receive and email that i owe them nothing by someone name DIANE WELL I COPY AND SENT THE EMAIL TO MY BANK AND A ND MY LAWYER...
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Anonymous

Anonymous i am not trying to be a scene, but why in the world would you put your personal/cc info on a product you are assuming is FREE? and if under impression of only paying shipping....

Anonymous

Guardian ALSO!!!!! Should anything you say be found to be untrue, especially in a court of law, your statements can be impeached and ALL recordings are admissible. Hey bubba...fix your...

I need legal advise on how to stop these people from hassling me.They send me things everyday, that I did not order or ask for or receive, no tracking number to trace if it has been sent. They don't listen to phone calls or emails. Why are they allow to get away with...
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! I picked Keranique for no real reason except that it was 'FREE'. I received the order in less than a week and never thought any more about it. There was no mention of the fact that I was now on the hook for shipments of this product for OVER $150 PER MONTH - it was...
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I didn't like
  • False advertising
#997250
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Having done an on line survey I chose this product as a gift from the 5 gifts showen.I only had to pay for postage (5.95) The form needed my credit card details for postage. I got the product a few days later and tried it. It did nothing . I had no idea it was a 30 day...
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1.0
I didn't like
  • False free trial
#993560
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IN NOVEMBER 2016 I WAS DUPED INTO ORDERING THE 30 DAY FREE SAMPLE THE SALES PITCH BECAME MUMBLED AND THE REPRESENTATIVE WAS UNABLE TO ANSWER MY QUESTIONS TO MY SATISFACTION SO I ASKED THE TOTAL COST OF THE PRODUCT AND DUE TO THE COST REPEATED TO ME AND NOT FEELING...
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Anonymous

Anonymous Thanks so much for Sharing. I almost made the mistake.

I received a free order of Kerinque.After 3-4 weeks later I noticed that I was being billed for the products. I called customer and asked that they discontinue all products and refund me. I was told that they couldn't refund because the 30 day free trial was up. I was...
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