Product: Keranique Hair Care Free Trial Clear all filters (87 of 87 reviews match)
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Keranique in Menands, New York - Do not fall for the scam

You can buy at amazon or at ulta so you do not have to pay the recurring charges, it is a fact that all of these companies with products on a recurring schedule will do that, the stories are endless on the internet of people who had this happen to them, it is not a a new trick and has been going on since the 1970s with music-books-make up- etc... so DO NOT FALL FOR THE SCAM. The gutty renker company is the absolute worst offender and scammer. I read the reviews to see if the product is even half as good as they claim, and will not be buying based on that alone, it seems as if the results are as bad as the money scam.
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Review
#1019642 Review #1019642 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Bad quality
Loss
$50
Preferred solution
Let the company propose a solution
answered an ad for a "free sample" of this product....did not see the very Small Print that said if you don't cancel/return within 14 days, they'll automatically charge your credit card for full price...i did not even receive package for 13 days, they charged me almost...
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1 comment
Anonymous
#1296711

Thank goodness for customer reviews! After i order this and read that they will TRY to charge you even after a return #was obtained and pdt returned in plenty of time, I got my debit card cancelled and got a new one. I was lucky thanks to your comments!

Review
#1007617 Review #1007617 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Problems with payment
1.0
Details
I order the free trial and when to cancel before 30 days well i recorded every conversation with them and they still charging me well then i receive and email that i owe them nothing by someone name DIANE WELL I COPY AND SENT THE EMAIL TO MY BANK AND A ND MY LAWYER...
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17 comments
Anonymous
#1304701

i am not trying to be a scene, but why in the world would you put your personal/cc info on a product you are assuming is FREE? and if under impression of only paying shipping...look more into it before hand...js

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Review
#1006705 Review #1006705 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Problems with payment
I need legal advise on how to stop these people from hassling me.They send me things everyday, that I did not order or ask for or receive, no tracking number to trace if it has been sent. They don't listen to phone calls or emails. Why are they allow to get away with...
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1 comment
Anonymous
#1310196

Maybe try to pay by credit card and then cancel the payments through the credit card company and then ask them how best to stop the harassment.

Review
#998799 Review #998799 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not as described/ advertised
! I picked Keranique for no real reason except that it was 'FREE'. I received the order in less than a week and never thought any more about it. There was no mention of the fact that I was now on the hook for shipments of this product for OVER $150 PER MONTH - it was...
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Review
#997250 Review #997250 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • False advertising
Reason of review
Other issue
Loss
$15
Tags
  • Hair Treatment
1.0
Details
Having done an on line survey I chose this product as a gift from the 5 gifts showen.I only had to pay for postage (5.95) The form needed my credit card details for postage. I got the product a few days later and tried it. It did nothing . I had no idea it was a 30 day...
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Review
#993560 Review #993560 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • False free trial
Reason of review
Problems with payment
Loss
$410
Preferred solution
Full refund
Tags
  • small print
IN NOVEMBER 2016 I WAS DUPED INTO ORDERING THE 30 DAY FREE SAMPLE THE SALES PITCH BECAME MUMBLED AND THE REPRESENTATIVE WAS UNABLE TO ANSWER MY QUESTIONS TO MY SATISFACTION SO I ASKED THE TOTAL COST OF THE PRODUCT AND DUE TO THE COST REPEATED TO ME AND NOT FEELING...
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1 comment
Anonymous
#1272007

Thanks so much for Sharing. I almost made the mistake.

Review
#991565 Review #991565 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Poor customer service
Loss
$79
Preferred solution
Full refund
5.0
Details
I received a free order of Kerinque.After 3-4 weeks later I noticed that I was being billed for the products. I called customer and asked that they discontinue all products and refund me. I was told that they couldn't refund because the 30 day free trial was up. I was...
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Review
#991531 Review #991531 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Problems with payment
2.1
Details
when i received the trial product, i promptly returned it because i did not like it.I never recieved a refund and i got charged another month for product that i never recieved! Do not get involved with this company. They are a fraud! I had the postal claim check, the...
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Review
#986509 Review #986509 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Keep charging me
  • Unlawful charge for product not recieved
Reason of review
Order processing issue
Loss
$254
Preferred solution
Let the company propose a solution
1.1
Details
I think their prices are too high and they change depending on how they feel I was offered two months for $79 I didn't understand so I called them and the price went up to $150 for two months and then they offered me a discount I didn't think they were being fair with...
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1 comment
Anonymous
#1261175

I've read the reviews and most of the complaints are about the cost and the customer service. Has anyone had good results from the products? I can buy them locally but wanted to see if anyone had seen any results if so were they significant?

Review
#979977 Review #979977 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Pricing issue
Preferred solution
Price reduction