Product: Keranique Hair Care Free Trial Clear all filters (88 of 88 reviews match)
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1.0
Details
Related: Keranique is a scam I immediately called and had the auto plan cancelled, and confirmed by email. I received my "free" sample with a notation that at the end of thirty days I will be billed for $159.90 for the two month sample that was sent. I called and was...
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Review
#1066024 Review #1066024 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Problems with payment
1.0
Details
I have spoken to them.They are very pushy. Even though I cancelled my account with them I am still being billed even though I am no longer receiving any products from them. I contacted my bank and was told that I need to let them know again that I wish to finish with...
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Review
#1065940 Review #1065940 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Not as described/ advertised
Preferred solution
Do not bill me again as my account is closed and I wish to concel any further dealings with you your product is infereir
1.3
Details
I ordered the free sample for a charge of $3.99 shipping.After placing the order, I saw the small print that I would be enrolled in auto fill for$79.95 every month. I immediately called and had the auto plan cancelled, and confirmed by email. I received my "free"...
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4 comments
Anonymous
#1768323

Thank you for preventing me falling into this money trap ripoff. Sad if the product really works.

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Review
#1060989 Review #1060989 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Fine print of auto delivery and payment due for sample
  • Ripped me off
Reason of review
Pricing issue
Loss
$10
Preferred solution
Stop billing - make balance zero
Tags
  • Online Scam
1.0
Details
I tried the free trial of keranique. I didn't like the product bc it did nothing for me so I returned it. They have a 120 day money back guarantee. I returned their product within 30 days. They chargd me then credited it. But then they continued to bill me for they...
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1 comment
Anonymous
#1337924

Same happened to me.

They said free trial and you can cancel.

I called to cancel they talked me into no shipmbent for six months but they are charging every month.

I requested cancellation.

They are still dragging their feet. Just cancel dammit.

Review
#1055817 Review #1055817 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Pros
  • Horrid
Cons
  • Ripped me off near 300
Reason of review
Return, Exchange or Cancellation Policy
Loss
$240
Preferred solution
Full refund
1.0
Details
This time Keranique used my debit card to get over $80 out of my account. Due to problems with the change of ownership of the bank I could not check my account online. I did send the 2 boxes back as refused by the Post office. When I called today the "gentleman" put...
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Review
#1053865 Review #1053865 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Attitude of representative
Reason of review
Poor customer service
Loss
$90
Preferred solution
Full refund
Tags
  • Trial Set
1.0
Details
The web site did not say this was onky good for 30 days then you have to call in and return product.The invoice that came with product did show 79.95 and I was *** not to read it but assumed that was charge if you were getting it mailed to you every month or so. Now I...
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1 comment
Anonymous
#1322823

Same thing happened to me..they were rude when I contacted them by phone & would not take "NO" for an answer when I wanted to cancel & had not agreed to the $79.95 horrendous charge!! He was so irritating & rude that I finally hung up after 25 minutes of arguing!! What do we do now??

Review
#1040442 Review #1040442 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Lied the product is free and only shipping paid
Reason of review
Order processing issue
Loss
$80
Preferred solution
Full refund
Tags
  • Hair Loss Free Trial
1.2
Details
I ordered the product as a trail but after a month they started to bill me all these different amounts on my card.I thought it was just for a trial and wouldn't be charged much. But they billed me for over $300. I called them to cancel the entire order and a month...
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Review
#1040324 Review #1040324 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Pricing issue

Keranique Hair Care Free Trial Review

1.2
Details
I called and order my trail kit the man told me I could get the vitamins for 1.99 just pay shipping and I would get 2 months. Well I called to cancel my account cause I can buy the items at Ulta and get a kickback with my rewards and they tried saying I owe $120.
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Review
#1037805 Review #1037805 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Problems with payment
1.3
Details
ordered after seeing ad on TV.Got a box with shampoo, conditioner, "regrowth treatment" and "lift and repair treatment" and a comb. my hair looks good but not significant difference and not worth the cost and trouble. After i got the product they charged my credit card...
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1 comment
Befair2017
#1308657

Same story with you!!! I end it up paid $251.80 even though I wanted to get Return Protection from my credit card but denied as described; items not eligible for a refund are: consumable or perishable items with limited life spans (including, but not limited to, food, perfume, light bulbs, and batteries).

Therefore, the item claimed is not eligible for a refund.

So be aware!!! no more game on TV-ad. I wanted to believe the products but this is not just about products.

Its a trap! We need to have a class action!

Review
#1025879 Review #1025879 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Cons
  • Price and not giving information up from
  • Charged more than advertised
Reason of review
Pricing issue
Tags
  • Not So Free Trial
2.0
Details
Keranique free trial is a scam. I ordered the products for my mom, but then she told me that she was sensitive to one of the products and wanted to discontinue its use. Tried to cancel online through my account, but my bank account was still billed. when I called...
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1 comment
Anonymous
#1332190

I want to thank everyone for their reviews they were very helpful. I its.one thing to spend your money on a product does not work.

Another when you call for your refund and can't get it.

We work to dam hard to waste or money. Thanks again ladies.

Review
#1024477 Review #1024477 is a subjective opinion of poster.
Service
Keranique Hair Care Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$107