Product: Keranique Customer Care Clear all filters (62 of 62 reviews match)
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Keranique in Kingman, Arizona - At least a dozen spam emails a day for years

The FTC should shut them down and arrest the people who run this operation.
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Review
#1516467 Review #1516467 is a subjective opinion of poster.
Service
Keranique Customer Care
Reason of review
Poor customer service

Keranique - Love Product! Customer Service : Leaves something to be desired!

2.8
Details
Bought system.Regrowing hair almost immediately! Love it! Not a scam! Customer service however leaves something to be desired!
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Review
#1498527 Review #1498527 is a subjective opinion of poster.
Service
Keranique Customer Care
Reason of review
Poor customer service
I ordered 1 cyber 19.95 kit and 1 vitamins for 1.99. Instantely 2 kits and vitamins taken out of my debit bank account. I called tried to see why I was charged for 2 kits. She did not understand me, said it was not taken out until it was mailed. I had ordered a kit for...
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Review
#1411041 Review #1411041 is a subjective opinion of poster.
Service
Keranique Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Let the company propose a solution

Keranique in Adelaide, South Australia - Scam and Deceitful

1.0
Details
Please do not be fooled by this company. They will charge your credit card for ongoing product to be sent to you. This is not acceptable way of doing business
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Review
#1408383 Review #1408383 is a subjective opinion of poster.
Service
Keranique Customer Care
Reason of review
Problems with payment
I didn’t like the guy who answer me now he wants force me to buy the products and his tone was aggressive , Thanks
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2 comments
Anonymous
#1545116

Was he offering just keranique or other products and services? My wife ordered keranique in March 2017.

Turns out we have had a $24.95 charge every month since March 2017(coincidence) for wc*grocery coupons MN.

Did not discover the charge until August 2018. Waiting for the old March 2017 statement to verify if that was the only product ordered by phone with that credit card.

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Review
#1323618 Review #1323618 is a subjective opinion of poster.
Service
Keranique Customer Care
Reason of review
Poor customer service
1.0
Details
These people are lowlifes, free sample my sainted aunt, then try to get them to stop and they keep charging i so detest them what they stand for ... they are the 21st century equivalent of travelling snake oil salesmen. False advertising nothing free about it, these...
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Review
#1268602 Review #1268602 is a subjective opinion of poster.
Service
Keranique Customer Care
Cons
  • Website scams
  • Website scamming
Reason of review
False advertising
Loss
$300
Preferred solution
Let the company propose a solution
I have no problem as they immediately addressed my complaint. I complained about a product that lacks the sprayer and they right away sent me a set, not only the sprayer. Also they replaced a product that was wrongly charged and sent me another one free of charge. By...
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Review
#1267816 Review #1267816 is a subjective opinion of poster.
Service
Keranique Customer Care
Reason of review
Good customer service

Keranique - Horrible

Tried to cancel 1 st after 2 day canceling person took all my information received an order I figured ok the sent order out already so since I cancelled won’t he anymore but the coast 159.00 3 months later I receive another order again called to cancel and said I’m sending this back then told me know you only have 30 days from 1 st order which I did so now charge another 159.00 and won’t take return
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Review
#1260040 Review #1260040 is a subjective opinion of poster.
Service
Keranique Customer Care
Reason of review
Problems with payment
1.0
Details
I then asked to speak to someone higher up and he advised all managers were in a meeting. I advised that is not true as there has to be a manager on the floor at all times he then went on talking over me about how I need to read the terms. Sam has no skills and is absolutely unprofessional and this is who represents Keranique...
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Review
#1235467 Review #1235467 is a subjective opinion of poster.
Service
Keranique Customer Care
Reason of review
Poor customer service
1.0
Details
I was just on the phone for 42:11 minutes with a representative who tried to convince me to purchase the product for 3 months. I explicitly stated that I only wanted to make a single-purchase transaction for the $50 kit. They insisted that I could call once I receive...
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Review
#1207822 Review #1207822 is a subjective opinion of poster.
Service
Keranique Customer Care
Cons
  • Bullying sales techniques
  • After providing cc info they tell you about 3-month purchase
  • Keep you on the phone too long to try and sell more
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund
Tags
  • marketing misrepresentation
  • Bullying Marketing Techniques
  • Stubborn Sales People