Product: Keranique Customer Care Clear all filters (0 of 60 reviews match)
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I ordered 1 cyber 19.95 kit and 1 vitamins for 1.99. Instantely 2 kits and vitamins taken out of my debit bank account. I called tried to see why I was charged for 2 kits. She did not understand me, said it was not taken out until it was mailed. I had ordered a kit for...
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Keranique Customer Care
#1411041
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Keranique - Scam and Deceitful

Please do not be fooled by this company. They will charge your credit card for ongoing product to be sent to you. This is not acceptable way of doing business
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Keranique Customer Care
#1408383
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I didn’t like the guy who answer me now he wants force me to buy the products and his tone was aggressive , Thanks
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Anonymous
Steve

Was he offering just keranique or other products and services? My wife ordered keranique in March 2017. Turns out we have had a $24.95 charge every month since March 2017(coin...

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Keranique Customer Care
#1323618
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These people are lowlifes, free sample my sainted aunt, then try to get them to stop and they keep charging i so detest them what they stand for ... they are the 21st century equivalent of travelling snake oil salesmen. False advertising nothing free about it, these...
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1.0
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Keranique Customer Care
I didn't like
  • Website scamming
  • Website scams
#1268602
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I have no problem as they immediately addressed my complaint. I complained about a product that lacks the sprayer and they right away sent me a set, not only the sprayer. Also they replaced a product that was wrongly charged and sent me another one free of charge. By...
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Keranique Customer Care
#1267816
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Keranique - Horrible

Tried to cancel 1 st after 2 day canceling person took all my information received an order I figured ok the sent order out already so since I cancelled won’t he anymore but the coast 159.00 3 months later I receive another order again called to cancel and said I’m sending this back then told me know you only have 30 days from 1 st order which I did so now charge another 159.00 and won’t take return
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Keranique Customer Care
#1260040
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I then asked to speak to someone higher up and he advised all managers were in a meeting. I advised that is not true as there has to be a manager on the floor at all times he then went on talking over me about how I need to read the terms. Sam has no skills and is absolutely unprofessional and this is who represents Keranique...
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1.0
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Keranique Customer Care
#1235467
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I was just on the phone for 42:11 minutes with a representative who tried to convince me to purchase the product for 3 months. I explicitly stated that I only wanted to make a single-purchase transaction for the $50 kit. They insisted that I could call once I receive...
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1.0
Product
Keranique Customer Care
I didn't like
  • Dishonest company
  • Bullying sales techniques
  • Keep you on the phone too long to try and sell more
#1207822
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Keranique - Horrors!!

I canceled the service within the first month of using it the products burned my scalp not in a serious way ...but very itchy I’ve... sent four emails to cancel the order and I’ve been charged twice they just don’t stop...Very concerned about getting a refund and keeping them away from my bank account
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Keranique Customer Care
#1202193
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I was hung up on twice while trying to get issue resolved.Finally got it resolved after arguing for a while. The didn't want me to cancel and kept offering discounts. No didn't seem to be an option until I got real angry. Was going to let my bank handle it. Never...
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Keranique Customer Care
#1200689
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