Product: Keranique Customer Care Clear all filters (0 of 55 reviews match)
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Tried to cancel 1 st after 2 day canceling person took all my information received an order I figured ok the sent order out already so since I cancelled won’t he anymore but the coast 159.00 3 months later I receive another order again called to cancel and said I’m...
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Keranique Customer Care
#1260040
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I then asked to speak to someone higher up and he advised all managers were in a meeting. I advised that is not true as there has to be a manager on the floor at all times he then went on talking over me about how I need to read the terms. Sam has no skills and is absolutely unprofessional and this is who represents Keranique...
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1.0
Product
Keranique Customer Care
#1235467
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I was just on the phone for 42:11 minutes with a representative who tried to convince me to purchase the product for 3 months. I explicitly stated that I only wanted to make a single-purchase transaction for the $50 kit. They insisted that I could call once I receive...
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1.0
Product
Keranique Customer Care
I didn't like
  • Bullying sales techniques
  • Dishonest company
  • After providing cc info they tell you about 3-month purchase
#1207822
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Keranique - Horrors!!

I canceled the service within the first month of using it the products burned my scalp not in a serious way ...but very itchy I’ve... sent four emails to cancel the order and I’ve been charged twice they just don’t stop...Very concerned about getting a refund and keeping them away from my bank account
Product
Keranique Customer Care
#1202193
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I was hung up on twice while trying to get issue resolved.Finally got it resolved after arguing for a while. The didn't want me to cancel and kept offering discounts. No didn't seem to be an option until I got real angry. Was going to let my bank handle it. Never...
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Keranique Customer Care
#1200689
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So far in the past 3 days they have charged my credit card a total of $167.85, I received the product one time and was told at the most it would cost $115.I am awaiting a response from them, when I try to look my invoice up on their website it can't find it (what a...
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1.0
Product
Keranique Customer Care
I didn't like
  • I never ordered an thing from this company
#1190208
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I purchased the product for my mother, who never used it.So i decided to call the customer service number and send the second one back. I got a rude customer service rep, who told me dudnt you read the policy. I said i selected no auto delivery when ordering it from...
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1.7
Product
Keranique Customer Care
#1070971
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Just got ripped off , tried to return for credit , made to pay for everything even when returned , do not trust them customer service spends more time trying to sell you stuff the resolve returns , sent back 2nd box had to s/h and pay for first box even though not...
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Anonymous
mcfrocke

I thought it was "too good to be true" and after reading these comments, my thoughts are correct and I did not order keranique. Thanks for the "heads up" info on this useless...

2.3
Product
Keranique Customer Care
#1068291
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I called to return my second shipment as I did not see a difference for me and I did not want to use the Menoxidil product.They did offer to discount my most recent package but I was persistent about not wanting the product and not wanting to keep and pay for something...
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3.5
Product
Keranique Customer Care
I liked
  • Customer service agents were all polite and helpful
  • Was able to cancel and get refund
#1050505
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Order was messed up since day one....charged my account more than was told...product 2 month supply does not last for 2 months leaving you to order more product...I have only been with this company for 2 months have been waiting for my product that was supposed to be...
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2.6
Product
Keranique Customer Care
I liked
  • Product
I didn't like
  • Service
#1032799
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