Fort Worth, Texas
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
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I received an email survey tittle CVS. i filled out the survey and won a free trial which i had to choose from a few products, keranique hair grouth treatment, was one of then.

It says they will send you a 30 days free trial. The product didn work on me so i called to cancel and return the product, they said keranique takes about 4 months to work, non of that is written in the trial. I had 18 days remaining but decided to cancel anyways.

To my big surprise, wether i return the product or not before the 30 days trial, my credit card was been charge 50% ($79.95). People be aware, dont fall for their free trial, they will charge your card regardless of you canceling within the 30 days.

Product or Service Mentioned: Keranique Hair Care Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $80.

Keranique Cons: Deceitful practices.

  • trial offer
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