Keranique - Debited Credit card on Free Trial Product
I ordered a FREE Trial product believing that I would not be charged UNLESS I was to continue with a subscription.It was solely to check out the product and if it had worked like it said I would have been fine with paying.
I cancelled the subscription order within the designated time - which stated you wouldn't be charged if you don't continue. But have now had two payments come out of my account unauthorised. I cancelled my order AND sent my request and complaints via email.
Not sure if they'll continue to try and debit my card but I am going to ahve to change all my payments over to ensure this doesn't happen again.It's very misleading offering a FREE TRIAL, when they are going to charge you anyway.
Review about: Keranique Hair Care Free Trial.
Reason of review: Problems with payment.
Monetary Loss: $200.
Preferred solution: Full refund.
I liked: Not much.
I didn't like: Being charged for a free product, Company snuck in their scam, Charge for something not ordered, Cost surprises.