Keranique Contact Information

Toll-Free Number:

  • (888) 237-4131 USA/Canada

Customer Service:

  • (888) 237-4131 USA/Canada

Place Order by Phone:

  • (800) 504-4753
  • +61 180 082 6871 Australia
  • +6 128 880 0498 Australia
  • +6 480 044 2465 New Zealand
  • + 649 950 8828 New Zealand

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Currently you can call only US numbers.

Headquarters Address:

Keranique, LLC
PO Box 1366
Hoboken, New Jersey 07030
United States

Social Networks:

Summary of Keranique Customer Service Calls

115 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
06:39 AVG CALL DURATION
44% ISSUES RESOLVED

Customers Contact Keranique to Ask about:

Activation/ Cancellation:

  • “Cancellation”
  • “I cancelled my orders a month ago and you just charged me again” , Review #1221383
  • “Cancell”

Payments and Charges:

  • “Why am i still charged $200 an i cancelled out altogether”
  • “I have charged from this company”
  • “Change my bill to the end of june”

Shipping and Delivery:

  • “One opened package was deliver only one product is inside it.”

Cards:

  • “Card charges”
  • “Not sure what my debit card was charged for”

Staff:

  • “Stop services”

Return/ Replace:

  • “I eant to make sure i have the rt address to return”

Refund:

  • “Refund don't want it thank u but it's not for me.”

Account:

  • “I did not purchase anything from you but you deducted 104 dollars from my account without my knowledge and permission”

Request for Information:

  • “Question about product”

Other:

  • “Never got my order”
  • “Ti irder”
  • “Reclamo”

Keranique Rating Stats

1.5 out of 5 stars
based on 460 reviews
See all 1164 reviews reviews

Rating stats

  1. 334 reviews
  2. 70 reviews
  3. 26 reviews
  4. 14 reviews
  5. 16 reviews

Rating trend

About Keranique

Top 5 Likes about Keranique

Disgusting trickery, Time wasting, Possible to cancel account over phone, Disgusting, Courtesy of the staff

Top 5 Dislikes about Keranique

Terrible customer service, Price, Manipulative, Reps dont listen, Fake legal explanations

Top 5 Related Companies

Atlantic Coast Brands, Hydroxatone, Christie Brinkley Authentic Skincare, Miracle Skin Transformer

Summary

Keranique provides solutions for women who suffer from thinning hair. The product line consists of Scalp Stimulating Shampoo, Volumizing Kerating Conditioner, Amplifying Lift Spray, hair Regrowth Treatment Spray and other additional kits. As for the kits, they are represented by Clean and Condition set, Volumizing set, etc. The products are manufactured with adding the special formula which allows to get the positive effect on your hair. The company advices to use several products together to reach maximum effect. One more important detail is that Keranique provides a 30-day guarantee on its products with an opportunity of getting a full refund and publishes testimonials left by clients.

Keranique reviews and complaints

Keranique is ranked 187 out of 1067 in Cosmetics and Personal Care category

Area Served

Australia

Payment Methods

VISA

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Keranique Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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