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Summary of Keranique Customer Service Calls

88 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
06:45 AVG CALL DURATION
11% ISSUES RESOLVED

Customers Contact Keranique to Ask about:

Cancellation:

  • “Cancellation”
  • “I cancelled my orders a month ago and you just charged me again”
  • “Cancell”

Payments and Charges:

  • “I have charged from this company”
  • “Change my bill to the end of june”

Cards:

  • “Card charges”
  • “Not sure what my debit card was charged for”

Refund:

  • “Refund don't want it thank u but it's not for me.”

Other:

  • “Check on my order”
  • “More hair loss”
  • “Question about product”

About Keranique

Top 5 Likes about Keranique

Disgusting trickery, Time wasting, Possible to cancel account over phone, Disgusting, Courtesy of the staff

Top 5 Dislikes about Keranique

Terrible customer service, Price, Manipulative, Reps dont listen, Fake legal explanations

Top 5 Related Companies

Atlantic Coast Brands, Keranique, Hydroxatone, Christie Brinkley Authentic Skincare, Miracle Skin Transformer

Summary

Keranique provides solutions for women who suffer from thinning hair. The product line consists of Scalp Stimulating Shampoo, Volumizing Kerating Conditioner, Amplifying Lift Spray, hair Regrowth Treatment Spray and other additional kits. As for the kits, they are represented by Clean and Condition set, Volumizing set, etc. The products are manufactured with adding the special formula which allows to get the positive effect on your hair. The company advices to use several products together to reach maximum effect. One more important detail is that Keranique provides a 30-day guarantee on its products with an opportunity of getting a full refund and publishes testimonials left by clients.

Keranique reviews and complaints

Keranique is ranked 167 out of 951 in Cosmetics and Personal Care category

Area Served

Australia

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Keranique Stats

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Number of Calls

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