Keranique Contact Information

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Summary of Keranique Customer Service Calls

113 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
06:42 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Keranique to Ask about:

Activation/ Cancellation:

  • “Cancellation”
  • “I cancelled my orders a month ago and you just charged me again”
  • “Cancell”

Payments and Charges:

  • “I have charged from this company”
  • “Change my bill to the end of june”
  • “I ordered the free trial offer o/Keranique but it's been over a mth now & I still hvn't received anythng, which is fine bc I've changed my mind & no longer wish 2 receive the product. I just wanted 2 mke sure I hvn't been/will be billed later on”

Shipping and Delivery:

  • “One opened package was deliver only one product is inside it.”

Cards:

  • “Card charges”
  • “Not sure what my debit card was charged for”

Staff:

  • “Stop services”

Return/ Replace:

  • “I eant to make sure i have the rt address to return”

Refund:

  • “Refund don't want it thank u but it's not for me.”

Account:

  • “I did not purchase anything from you but you deducted 104 dollars from my account without my knowledge and permission”

Request for Information:

  • “Question about product”

Other:

  • “Never got my order”
  • “Ti irder”
  • “Reclamo”

Keranique Rating Stats

1.5 out of 5 stars
based on 455 reviews
See all 1154 reviews

Rating stats

  1. 329 reviews
  2. 70 reviews
  3. 26 reviews
  4. 14 reviews
  5. 16 reviews

About Keranique

Top 5 Likes about Keranique

Disgusting trickery, Time wasting, Possible to cancel account over phone, Disgusting, Courtesy of the staff

Top 5 Dislikes about Keranique

Terrible customer service, Price, Manipulative, Reps dont listen, Fake legal explanations

Top 5 Related Companies

Atlantic Coast Brands, Hydroxatone, Christie Brinkley Authentic Skincare, Miracle Skin Transformer

Summary

Keranique provides solutions for women who suffer from thinning hair. The product line consists of Scalp Stimulating Shampoo, Volumizing Kerating Conditioner, Amplifying Lift Spray, hair Regrowth Treatment Spray and other additional kits. As for the kits, they are represented by Clean and Condition set, Volumizing set, etc. The products are manufactured with adding the special formula which allows to get the positive effect on your hair. The company advices to use several products together to reach maximum effect. One more important detail is that Keranique provides a 30-day guarantee on its products with an opportunity of getting a full refund and publishes testimonials left by clients.

Keranique reviews and complaints

Keranique is ranked 183 out of 1039 in Cosmetics and Personal Care category

Area Served

Australia

Payment Methods

VISA

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Keranique Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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