Keranique Phone Numbers and Emails

Toll-Free Number:

  • (888) 237-4131
    USA/Canada

Customer Service:

  • (800) 504-4753
    Place Order
  • (800) 547-9881
    USA/CANADA (Spanish language)
  • (800) 481-9958
  • (201) 942-3490
  • (201) 942-2044
  • +61 180 082 6871
    Australia
  • +6 128 880 0498
    Australia
  • +6 480 044 2465
    New Zealand
  • +649 950 8828
    New Zealand

Keranique Emails:

Customer Service
General Info
Legal
Privacy Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Keranique Contact Information

Keranique Website:

Keranique Help Center:

Corporate Office Address:

Keranique, LLC
PO Box 1366
Hoboken, New Jersey 07030
United States

Other Info (opening hours):

Hours of Operation:

7 days a week: 8:00 AM - MIDNIGHT EST


Mailing Address:

Profectus Beauty, LLC

100 Town Square Place, FL 6

Jersey City, NJ 07310

Fax:

+1 (201) 221 8384

Keranique Rating Based on 532 Reviews

Rating details

1.5
more details
Customer service
Website
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Keranique Customer Service Calls

501 TOTAL
CALLS
06:29 AVG CALL
DURATION
43% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Keranique Customer Service?

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel my subscription”
  • “Cancel order”

Payments and Charges Question:

  • “I have charged from this company”
  • “Billing mistake”
  • “I still have not receive the order worth $57.00 that was automatically charged on my account!”

Shipping and Delivery Question:

  • “Shipment”
  • “Wrong product shipped”
  • “To give the tracking number for a return product”

Request for Information Question:

  • “2Find out when next shiment will be sent and also I need yo update billing address the same as shipping address after next shipment is sent out”
  • “Check on my order”
  • “To confirm order details”

Return/ Replace Question:

  • “I want to return the product”
  • “Returns”
  • “Check about return”

Refund Question:

  • “To get my refund”
  • “Refund”
  • “Refund don't want it thank u but it's not for me.”

Account Question:

  • “Stop collecting money to my account”
  • “Because money has been taken out of my account but i haven't received any more product”
  • “They’re taking money from my account that I want them to stop and refund me what they have taken without my consent or I did not purchase anything from them to have money withdrawal from my account”

Product/ Service Question:

  • “Do not send any products , because I'm still working on the 1st order , until I call you , wen I need a refill , I'll let u no , Thanks”
  • “Take me off system”
  • “Subscription”

Staff Question:

  • “Stop services”

Cards Question:

  • “Card charges”

Other Question:

  • “Ordering”
  • “Talk”
  • “Problem with order”

About

Keranique Terms of Service
Keranique provide services and products through Keranique's' websites, mobile websites, mobile services, emails, or by other interactions and offline communications. These highlights are to help The Client of Keranique understand the terms which apply to The User's use or purchase of Company's services or Keranique's' products. PLEASE READ THE FOLLOWING TERMS OF SERVICE RELATING TO The Client's USE OF Company's WESITES, MOBILE WEBSITES (COLLECTIVELY, THE SITES"), MOBILE SERVICES, EMAILS, OR OTHER INTERACTIONS AND OFFLINE COMMUNICATIONS ("SERVICES") WHICH ARE OWNED AND OPERATED BY Keranique, LLC ("KERANIQUE", Keranique Keranique's'. THESE TERMS OF SERVICE GOVERN THE USER'S USE OF THE SERVICES AND ALL OFERS, PRODUCTS AND PURCHASES MADE THROUGH THE SERVICES. This Agreement is an electronic agreement that sets out the legally binding terms ("Terms") of The Client's use of the Services including, without limitation Company's auto ship services.
To read more: https://keranique.com/terms-of-use
Keranique Privacy Policy
Keranique, LLC ("Keranique", Website The Company) has developed this Privacy Policy which details important information regarding the use and disclosure of user information collected on Keranique owned websites, mobile websites, mobile applications, emails, offline or other interactions and communications with Keranique, and related services (each and collectively referred to as "Services") that link to or reference this Privacy Policy. Keranique provides this Privacy Policy to help The Client of Keranique make an informed decision about whether to use or continue to use the Services and the choices keranique.com offer for The User of Website to manage the information Website collect related to the use of the Services. Each time that The Client of Keranique access or use Services, The User are agreeing to this Privacy Policy. Information to Respond to The User's Requests. Information About Others/Inviting Friends.
To read more: https://keranique.com/privacy-policy
Keranique FAQ
There are a host of factors that influence hair growth and cause hair loss. For women, hormonal changes, stress, changes in diet or a lack of nutrients, over-styling with hot tools, extensions or weaves, medical or health issues and aging are all factors that can trigger hair loss, and make it worse. Hair loss and hair regrowth differ by individual. Hair grows from a specialized sac in the skin called a follicle. There are three distinct phases of the hair growth cycle. The Anagen phase is an active growing phase. It lasts for up to two to seven years. The Catagen phase is a transitional phase that typically lasts for approximately two to four weeks. During this transition stage, the hair follicle begins to shrink. The Telogen phase is considered a resting phase and it lasts about two to three months.
To read more: https://keranique.com/thinning-hair-women-questions
Keranique Pros and Cons

Pros: I liked the clean of the shampoo, Disgusting trickery, Time wasting, This product is misleading, Possible to cancel account over phone

Cons: Terrible customer service, Price, Manipulative, Reps dont listen, Lying to people

Related Companies

Atlantic Coast Brands, Hydroxatone, Christie Brinkley Authentic Skincare, Miracle Skin Transformer

Summary

Keranique provides solutions for women who suffer from thinning hair. The product line consists of Scalp Stimulating Shampoo, Volumizing Kerating Conditioner, Amplifying Lift Spray, hair Regrowth Treatment Spray and other additional kits. As for the kits, they are represented by Clean and Condition set, Volumizing set, etc. The products are manufactured with adding the special formula which allows to get the positive effect on your hair. The company advices to use several products together to reach maximum effect. One more important detail is that Keranique provides a 30-day guarantee on its products with an opportunity of getting a full refund and publishes testimonials left by clients.

Keranique reviews and complaints

Keranique is ranked 365 out of 1370 in Cosmetics and Personal Care category

Area Served

Australia, USA

Payment Methods

VISADiscover

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