Contact Keranique Customer Service
Keranique Phone Numbers and Emails
Toll-Free Number:
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(888) 237-4131USA/Canada
Customer Service:
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(800) 504-4753Place Order
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(800) 547-9881USA/CANADA (Spanish language)
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(800) 481-9958
Keranique Emails:
Contact Information
Keranique Website:
Keranique Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours of Operation:
7 days a week: 8:00 AM - MIDNIGHT EST
Mailing Address:
Profectus Beauty, LLC
100 Town Square Place, FL 6
Jersey City, NJ 07310
Fax:
How Good is Keranique's Customer Service?
Summary of Keranique Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Keranique?
Activation/ Cancellation Question:
- “Cancel subscription”
- “To cancel my membership”
- “I want to cancel my plan”
Payments and Charges Question:
- “Trying to chang payment date”
- “Inlawful billing and sending of product after cancellation”
- “I was charged again, I thought $150.00 was for the 3 months.”
Shipping and Delivery Question:
- “I didn't get the product that I paid for”
- “Shipping address information”
- “Missing products not received”
Return/ Replace Question:
- “Return”
- “Need to return an open box.”
- “Need to change my order”
Request for Information Question:
- “Checking the validity of an offer I received on my email”
- “2Find out when next shiment will be sent and also I need yo update billing address the same as shipping address after next shipment is sent out”
- “I am very angry!!! I want to speak with a representative NOW! I don't want to pay $1.00 for help. Or speak with a lawyer!!”
Product/ Service Question:
- “Not happy with products”
- “No results using your products. (Kerinique”
- “No product”
Refund Question:
- “Haven't received my refunds yet”
- “Refund”
- “To get my refund”
Account Question:
- “Stop collecting money to my account”
- “It says on bank account that two different orders are due it pending on 11-29-22. One for 30.74 & one for 57.18 .. I orderd on the 11/26/22 30.74”
- “Because money has been taken out of my account but i haven't received any more product”
Staff Question:
- “Stop services”
- “Customer service now please”
Cards Question:
- “Card charges”
Other Question:
- “Never got my order”
- “Want my 6 bottles. Called 3 times. No one is sending them. Keep getting the run around. I paid over 100 dolllars and got one bottle.”
- “Dispute”
About
, ,
Keranique provides solutions for women who suffer from thinning hair. The product line consists of Scalp Stimulating Shampoo, Volumizing Kerating Conditioner, Amplifying Lift Spray, hair Regrowth Treatment Spray and other additional kits. As for the kits, they are represented by Clean and Condition set, Volumizing set, etc. The products are manufactured with adding the special formula which allows to get the positive effect on your hair. The company advices to use several products together to reach maximum effect. One more important detail is that Keranique provides a 30-day guarantee on its products with an opportunity of getting a full refund and publishes testimonials left by clients.
Keranique is ranked 516 out of 1748 in Cosmetics and Personal Care category
Australia, USA
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