Contact Information

Keranique Phone Numbers

Toll-Free Number:

  • (888) 237-4131 USA/Canada

Customer Service:

  • (888) 237-4131 USA/Canada
  • +61 180 082 6871 Australia
  • +6 128 880 0498 Australia
  • +6 480 044 2465 New Zealand
  • +649 950 8828 New Zealand

Place Order By Phone:

  • (800) 504-4753
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Corporate Office Address:

Keranique, LLC
PO Box 1366
Hoboken, New Jersey 07030
United States

Other Info:

support@keranique.com

Help in Social Networks:

Summary of Keranique Customer Service Calls

138 TOTAL
CALLS
86% SUCCESSFUL
CONNECTIONS
06:33 AVG CALL
DURATION
45% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Keranique to Ask about:

Activation/ Cancellation Question:

  • “To cancel my membership”
  • “To cancelle my order”
  • “Cancellation”

Payments and Charges Question:

  • “Billing” , Review # 1500378
  • “Why am i still charged $200 an i cancelled out altogether”
  • “I have charged from this company”

Return/ Replace Question:

  • “Check about return”
  • “I returned your products and I can't remember which card I was using at the time.”
  • “I eant to make sure i have the rt address to return” , Review # 1294804

Shipping and Delivery Question:

  • “One opened package was deliver only one product is inside it.”

Cards Question:

  • “Card charges”
  • “Not sure what my debit card was charged for”

Staff Question:

  • “Stop services”

Refund Question:

  • “Refund don't want it thank u but it's not for me.”

Account Question:

  • “I did not purchase anything from you but you deducted 104 dollars from my account without my knowledge and permission”

Request for Information Question:

  • “Question about product”

Other Question:

  • “I need to change my auto ship order”
  • “Product not received”
  • “Change credit information”

Keranique Rating Stats

1.5 out of 5 stars
based on 480 reviews
See all 1203 reviews

Rating trend

About

Keranique Terms of Service
Keranique provide services and products through Keranique's' websites, mobile websites, mobile services, emails, or by other interactions and offline communications. These highlights are to help The Client of Keranique understand the terms which apply to The User's use or purchase of Company's services or Keranique's' products. PLEASE READ THE FOLLOWING TERMS OF SERVICE RELATING TO The Client's USE OF Company's WESITES, MOBILE WEBSITES (COLLECTIVELY, THE SITES"), MOBILE SERVICES, EMAILS, OR OTHER INTERACTIONS AND OFFLINE COMMUNICATIONS ("SERVICES") WHICH ARE OWNED AND OPERATED BY Keranique, LLC ("KERANIQUE", Keranique Keranique's'. THESE TERMS OF SERVICE GOVERN THE USER'S USE OF THE SERVICES AND ALL OFERS, PRODUCTS AND PURCHASES MADE THROUGH THE SERVICES. This Agreement is an electronic agreement that sets out the legally binding terms ("Terms") of The Client's use of the Services including, without limitation Company's auto ship services.
Keranique Privacy Policy
Keranique, LLC ("Keranique", Website The Company) has developed this Privacy Policy which details important information regarding the use and disclosure of user information collected on Keranique owned websites, mobile websites, mobile applications, emails, offline or other interactions and communications with Keranique, and related services (each and collectively referred to as "Services") that link to or reference this Privacy Policy. Keranique provides this Privacy Policy to help The Client of Keranique make an informed decision about whether to use or continue to use the Services and the choices keranique.com offer for The User of Website to manage the information Website collect related to the use of the Services. Each time that The Client of Keranique access or use Services, The User are agreeing to this Privacy Policy. Information to Respond to The User's Requests. Information About Others/Inviting Friends.
Keranique FAQ
There are a host of factors that influence hair growth and cause hair loss. For women, hormonal changes, stress, changes in diet or a lack of nutrients, over-styling with hot tools, extensions or weaves, medical or health issues and aging are all factors that can trigger hair loss, and make it worse. Hair loss and hair regrowth differ by individual. Hair grows from a specialized sac in the skin called a follicle. There are three distinct phases of the hair growth cycle. The Anagen phase is an active growing phase. It lasts for up to two to seven years. The Catagen phase is a transitional phase that typically lasts for approximately two to four weeks. During this transition stage, the hair follicle begins to shrink. The Telogen phase is considered a resting phase and it lasts about two to three months.
Top Keranique Services

Free Trial, Hair Care Free Trial, Customer Care

Top Keranique Products

Hair Care, Shampoo, Account

Keranique Pros and Cons

Pros: Disgusting trickery, Time wasting, Possible to cancel account over phone, Disgusting, Courtesy of the staff

Cons: Terrible customer service, Price, Manipulative, Reps dont listen, Fake legal explanations

Related Companies

Atlantic Coast Brands, Hydroxatone, Christie Brinkley Authentic Skincare, Miracle Skin Transformer

Summary

Keranique provides solutions for women who suffer from thinning hair. The product line consists of Scalp Stimulating Shampoo, Volumizing Kerating Conditioner, Amplifying Lift Spray, hair Regrowth Treatment Spray and other additional kits. As for the kits, they are represented by Clean and Condition set, Volumizing set, etc. The products are manufactured with adding the special formula which allows to get the positive effect on your hair. The company advices to use several products together to reach maximum effect. One more important detail is that Keranique provides a 30-day guarantee on its products with an opportunity of getting a full refund and publishes testimonials left by clients.

Keranique reviews and complaints

Keranique is ranked 204 out of 1197 in Cosmetics and Personal Care category

Area Served

Australia

Payment Methods

VISA

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