I'm pretty sure I read the fine print when I purchased the kit (shampoo and vitamins), when I paid the initial promo fee and then I get charged the full over $ 140.00 30 days later, which is somewhat understandable....I call to cancel and was told that I still owe another 140+ since they the order was a "2 month supply". After questioning them about that, she offered no solid explanation to me except I purchased a 2 month supply.
After asking to speak to a manager, she then offered a discounted rate to clear my account for 80.00.
This was definitely a hard lesson to learn, and I should have known better! Do your research BEFORE dealing with this company and their sales tactics...
Product or Service Mentioned: Keranique Hair Care Free Trial.
Reason of review: Pricing issue.
Monetary Loss: $238.
Preferred solution: Let the company propose a solution.
Keranique Cons: Shampoo and 2 boxes of vitamins cost me over 238 dollars, Being financially abused.