State: California City: Walnut Creek Product: Keranique Hair Care Clear all filters (2 of 223 reviews match)
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Keranique in Walnut Creek, California - Do not believe their lies

1.0
Details
They lie that they stand behind their product. I have been charged over $300 for product I did not receive. The product does not work for me. I tried to stop the orders today. I found out I have been charged for two shipments that I never received. They refused to stop taking the money from my account. DO NOT DO BUSINESS WITH THEM. They are a fraud. I tried calling customer service again but get the same answer. They will not take the product back and they will make me continue to pay.
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Review
#742474 Review #742474 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund

Keranique in Walnut Creek, California - Deceptive and disappointing

I think that minoxidil probably works and if keranique just did a normal sales pitch, priced it fairly, and if they were truthful with people, it would probably be a great line. This company truly has the worst 'sales script' of any company I have ever dealt with and i have worked for several companies that used very aggressive sales tactics. If they were not such a sleazy organization I would have kept it and really given it a shot. But they are not worth the trouble. If you have thinning hair, you can find minoxidil elsewhere. One other note: the shampoo is ***. My hair has never felt worse. I threw it out. I can see why they don't ask you to return it. They obviously don't want it either!
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Review
#731096 Review #731096 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Poor customer service