State: California City: San Diego Product: Keranique Hair Care Clear all filters (3 of 223 reviews match)
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1.0
Details
My 84 year old mother received three boxes of Keranique product, which she does not remember ordering and did not even open. $89.00 each. I called the 800 number to try to return and they will not accept return of their products after 30 days even if they are...
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2 comments
Anonymous
#1139316

I would not deal with this company!!!! I did order the shampoo to try it out but it gave me a rash.

I was in the 30 days to return but it was more trouble and costed too much to send it back. They had an option to keep it & just pay $39 so I did that since it is a pain to mail things back and I had a friend who wanted to try it.

My biggest problem, At some point, they signed me up for vitamins also. $59.95 a month for 2 vitamins? I did not order these because I am on certain vitamins from my doctor.

And I would never pay $60 a month for vitamins. I was told they cancelled this when they cancelled the shampoo but they did not. Now it is past the 30 days (since I have no idea I was getting these) & they are making me pay $59.95 on top of me having to return these? What a scam.

I am going to try to get a supervisor tomorrow because they are charging me for things I did not order.

Terrible company to deal with.

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Review
#822648 Review #822648 is a subjective opinion of poster.
Product
Keranique Hair Care
Cons
  • Failure to accept returns of unopened product
Reason of review
Warranty issue
Loss
$250
Preferred solution
Full refund
Tags
  • Business terms

Keranique Hair Care Review

1.8
Details
These people are rip off artist, do not order online, once they get your credit card number they will bill you every month.
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Review
#706896 Review #706896 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Problems with payment

Keranique Hair Care Review

Now by reading all the reviews I'm thinking of not buying it.
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Review
#691188 Review #691188 is a subjective opinion of poster.
Product
Keranique Hair Care