State: California Product: Keranique Hair Care Clear all filters (16 of 222 reviews match)
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I too was one of the suckers that got sucked into their offer.I ordered the product and paid the S & H and they sent me my order. A couple of weeks after I talked to my physician and he said that the product was not any different than buying the minoxidil over the...
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Review
#887496 Review #887496 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Not happy AT ALL
1.0
Details
ordered the product from Sephora, used it for 4 weeks and it made my hair loss MUCH worse, I called the customer service this was normal and it means the product is working!!!New hairs are making the old ones fall so they have room to grow!!! This is the most *** thing...
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2 comments
Anonymous
#1198240

Omg I glad I reading all this review I didn't buy there product thank God I'm sorry for ur hair lost but I never heard any *** like tht there's a shampoo called prominox google it thts wht I'm using try ebay.my gosh

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Review
#883617 Review #883617 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Bad quality
1.0
Details
This wasnt worth the money.As the previous woman had stated this product was at first, ok...but i to notice it really dried my hair out. And i mean bad, i already have dry hair due to it being curly but this was crazy. I then started to notice more hair loss, at first...
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Review
#872537 Review #872537 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Bad quality
5.0
Details
I am a Keranique Trial Participant
I am not paid to say this, I am gladly offering this information because I have tried every hair regrowth solution out there, and nothing has worked, except for Keranique. Look at their website for testimonials, and you can see my Before and After pics, and my...
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1 comment
Anonymous
#1177811

thank you for patronizing the product,

Review
#870724 Review #870724 is a subjective opinion of poster.
Product
Keranique Hair Care
Pros
  • Results
Reason of review
it really works
1.0
Details
My 84 year old mother received three boxes of Keranique product, which she does not remember ordering and did not even open. $89.00 each. I called the 800 number to try to return and they will not accept return of their products after 30 days even if they are...
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2 comments
Anonymous
#1139316

I would not deal with this company!!!! I did order the shampoo to try it out but it gave me a rash.

I was in the 30 days to return but it was more trouble and costed too much to send it back. They had an option to keep it & just pay $39 so I did that since it is a pain to mail things back and I had a friend who wanted to try it.

My biggest problem, At some point, they signed me up for vitamins also. $59.95 a month for 2 vitamins? I did not order these because I am on certain vitamins from my doctor.

And I would never pay $60 a month for vitamins. I was told they cancelled this when they cancelled the shampoo but they did not. Now it is past the 30 days (since I have no idea I was getting these) & they are making me pay $59.95 on top of me having to return these? What a scam.

I am going to try to get a supervisor tomorrow because they are charging me for things I did not order.

Terrible company to deal with.

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Review
#822648 Review #822648 is a subjective opinion of poster.
Product
Keranique Hair Care
Cons
  • Failure to accept returns of unopened product
Reason of review
Warranty issue
Loss
$250
Preferred solution
Full refund
Tags
  • Business terms
1.0
Details
Ordered the Kit and it did not help my hair,thinning or any other problem. Did not reorder abd still I was charged full price next month . When I called to fix this"mistake" I was told that I needed to call and cancel before the month was over. So, I asked why then did...
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Review
#813837 Review #813837 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Pricing issue

Keranique in Walnut Creek, California - Do not believe their lies

1.0
Details
They lie that they stand behind their product. I have been charged over $300 for product I did not receive. The product does not work for me. I tried to stop the orders today. I found out I have been charged for two shipments that I never received. They refused to stop taking the money from my account. DO NOT DO BUSINESS WITH THEM. They are a fraud. I tried calling customer service again but get the same answer. They will not take the product back and they will make me continue to pay.
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Review
#742474 Review #742474 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund
1.0
Details
I sent Keranique their product back and they still charged my credit card. So now, they have my money that they are refusing to give back.
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1 comment
Anonymous
#1069237

your credit card company can do a charge-back. Also you can write a letter to the attorney general of the state they're headquartered in.

If they get enough complaints the State will go after them. I did that with a tooth-whitening product that gave me the same run-around this place evidently does...

Review
#735571 Review #735571 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Pricing issue

Keranique in Walnut Creek, California - Deceptive and disappointing

I think that minoxidil probably works and if keranique just did a normal sales pitch, priced it fairly, and if they were truthful with people, it would probably be a great line. This company truly has the worst 'sales script' of any company I have ever dealt with and i have worked for several companies that used very aggressive sales tactics. If they were not such a sleazy organization I would have kept it and really given it a shot. But they are not worth the trouble. If you have thinning hair, you can find minoxidil elsewhere. One other note: the shampoo is ***. My hair has never felt worse. I threw it out. I can see why they don't ask you to return it. They obviously don't want it either!
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Review
#731096 Review #731096 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Poor customer service

Keranique Hair Care Review

1.8
Details
These people are rip off artist, do not order online, once they get your credit card number they will bill you every month.
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Review
#706896 Review #706896 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Problems with payment