I used the trail kit and in the first week I had lost all my hair around the edges.I am losing hair every day and know have bald spots.
My is dry and feels like straw. My scalp is itchy and burns. I called to cancel and was told I was out of my 30 day trail period and would have to pay two payments of $79.00 to stop any further shipments. CUSTOMER SERVICE was rude and said I should have paid more attention to the instruction, which said I would lose hair first, which was part of the process.
Some one need to stop them from selling this product. I thought it would help me with my thinning hair not make me bald. It had taken all my confidence.
I have a hard time finding a wig to fit my head, as I have a very small head.I have been wearing caps and hats for the last month.
Review about: Keranique Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $170.
Preferred solution: Full refund.