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I joined the Keranique group on Facebook. This lady from the group commented how she was skeptical about buying your product because of the negative reviews.

I commented, and stated that the product didn't work for me, even though I was 4 months into using it, and how it just made me lose hair. The female stated that she had been hearing a lot of people say they lost hair as well. I go back on FB later to discover that I had been blocked/deleted. I thought that this was very unprofessional to delete someone because of a statement made that was true.

I've seen MANY of comments of people complaining about the products, but yet, the comments were still there. What's the point of expressing yourself if the company is going to be so sensitive? Everything may not be what you want to hear!

I Will NEVER buy this product again! Not because it didn't work for me, but because of the rudeness!

Preferred solution: Apology.

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