Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
1 comment

Update by user Jul 24

Keranique customer service contacted me and I have received a refund for the products that I have purchased. I appreciate this gesture.

Original review posted by user Jun 20

I was looking for a product to help me with hair regrowth. Keranique appeared on my facebook feedback with amazing offer!

However, the not so obvious offer was to charge me 150$ for three months supply!

I did try to cancel any further shipments from the start, but still they tried to send me more. I did manage to return that shipment, but i am still in shock for that unreasonable price of one shampoo, one conditioner. three small treatment serums and one moose and one after treatment spray!

I didn't even see any improvement with the hair growth! Their customer service were useless and aggressive!

I wish I can get my money back, because the product doesn't worth the price I had to pay. Their ads are misleading and seems that they want to scam rather than selling a quality product!

Reason of review: Pricing issue.

Monetary Loss: $100.

Preferred solution: Full refund.

I didn't like: Company response, Money wasting, Customer service product and being ripped off by a scam, Cancelation rules.

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I wish I had read you review before I purchased the trial product. I am into my 1st month with no sign of change.

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