State: Auckland Clear all filters (13 of 1083 reviews match)
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I thought after my cancer treatment it would help get hair back faster and thicker but can't afford the costs and didn't even open the containers.. took 2 phone calls to get an address to return it to!!!! Once they got you CC details you will be billed and sent product...
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Anonymous
Anonymous

These days when you order product on line, you are automatically pur on autoship unless you tell them not to. You have the right to contact any company that does this and tell...

1.0
I didn't like
  • Underhanded use of personal information
  • It is a pathetic company fraud hated
#913193
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Absolute scammers, rude customer service product is *** made my hair all dry and made it fall out. Argued and argued with the rude lady on the phone are waiting for a full refund.
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Anonymous
Susan

good luck getting the refund. I had a similar issue and till this day Keranique still charges my card $85. I have to call rude customer service to get the amount credited back...

1.0
#877513
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I received keranique in april, After 2 uses i realised it wasn't for me, I rang the Keranique 0800 number & cancelled my 30 day trial & was in the process of sending it back aswell as the yuck vitamins they sent me. 2weeks later a lady from keranique calls my cell...
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Anonymous
Anonymous

The same thing happened to me just now. They are just a scam

Anonymous
Anonymous

If you call in and demand to speak to a supervisor and threaten to complain to the BBB (better business beuro) you will get a full refund

#864506
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Had very bad experience never recommend this product. I only orderd free trial of keranique shampoo and conditioner but I got two pack of tablets which I haven't even orderd. All gonna cost me more than $150 for something which I haven't even even orderd. When I try to...
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#860765
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Very pissed off! It hasn't worked. Hairs the same length maybe shorter. Unreal I cancelled it and they still charged me. Ridiculous don't purchase you will be disappointed. Now I can't even ring the 0800 they provided to get my refund!!!
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Anonymous
Anonymous

Do not use thise product ot does not work at all. And they rape your account and when you call they are so rude and not at all helpful. Have taken so much money from my accoun...

1.4
#846067
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My daughter went through this 30 day trial - then realised she could not afford the ONGOING payments - EACH month that would be coming out of her account..... She wanted to return the trial products, so I phoned the 0800 number, which goes through to Canada. Looking...
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Anonymous
Anonymous

Exactly what happened to me. When returning the goods I had to return them via posting to Australia NSW. Now when returning they advised 'if for some reason the package is los...

#843538
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Delivery Service Review

Paid delivery charges for free samples nothing arrived. Better not take any more money out of my bank account. Have notified bank. Scary.
#838211
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best comments, ladies, thank you for warning us. the best things are for free, nature provides us with beautiful coconut milk, honey, even beer, egg yolk for dry hair, google those alternative tips. My hair is almost down to the waist, so thick and luscious and I only...
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#821161
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Keranique Account Review

What yous need too do is cancel your credit cards then you no for shore they can not take money out of your account at all.. Thats what they do say call too cancel but they still take money out even if you have called before the 30day
#809893
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I got a call from Keranique and they offered me the product ona trial and said the product is free to use and I just have to pay for shipping. I did that, however after placing the order the called me and said I have to pay the remaining amount of over $200 as I have...
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Anonymous
Anonymous

I had the same thing happen to me!I am currently waiting for my refund as they DID take over $350NZD out of my credit card! They are refusing to refund the $40+ dollars they c...

1.0
I didn't like
  • Lied the product is free and only shipping paid
  • Charged 159 dollars more than expected
  • Misleading add
#804893
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