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Keranique - Free Trial Review from Georgetown, Kentucky

Keranique has exactly the same active ingredient as Rogaine at three times the price. I odered it for my 16yo daughter, who has alopecia. DO NOT fall for their "risk free trial ". They do everything they can to make it difficult to return the product on time and the customer service is AWFUL. They were so rude. Once they know that you've decided not to purchase their product they go from nice to sarcastic and hyper. The address you're supposed to return the product to is not the one it ships from. So you aren't really sending it "back". And it has to be sent via usps because the correct address is a post office box. The reps went out of their way to make ne feel *** for gaving sent it to the wrong address but the correct address is literally in tiny print at the bottom of the invoice, which I'm sure is deliberate. i have never in my life dealt with such rude, snide, sarcastic, childish-sounding reps as the keranique "product experts". It's like they've got a bunch of teenagers there who'd rather be elsewhere. They seem more interested in making you feel *** and/or selling you the same stuff again than in resolving the issue and the product is overpriced.
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1 comment
Anonymous
#939671

How about reading the terms and conditions 1st? Customer is always wrong.

Review
#589002 Review #589002 is a subjective opinion of poster.
Service
Keranique Free Trial
Reason of review
Poor customer service

Keranique Hair Care Review

1.4
Details
I used the system it ruined my hair ot broke more it falls out made my hair like a razar cut it when i got my cut that she said like a razor cut it you ruined my hair it should be taken off the market period can it be reported to the fda so they can do something about i should get my money back,,,,,
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Review
#587882 Review #587882 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Bad quality
Keranique - Free Trial Review from Williamsport, Pennsylvania
Keranique - Free Trial Review from Williamsport, Pennsylvania
If you order on the website, the t+c for the 30 day risk-free trial period are on there. It's the same thing when you order on the automated system. And it's also the same when you place an order with an agent on the phone. Furthermore; when you receive the product,...
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Review
#587233 Review #587233 is a subjective opinion of poster.
Service
Keranique Free Trial

Did not order Keranique, today was charged $79.95

1.0
Details
sample sent...realized it was for women. Called them to not send any more. They charged my acct today and plan on deducting another $79.95 later......will not credit my acct.. Bank will help me work with Keranique woman hair products....on Monday 1/26/15....post office said it delivered product on Dec. 18th. Left at door....possibly stolen. thank you......Have contacted company twice and they are relentless in sending back or crediting my account....So, what am I supposed to do besides having my bank do the work of getting them to deduct the amount. I have no more to say...Shall I go ahead and make it word worthy......Do not get the 100 words.
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1 comment
Anonymous
#938242

This is an absolutely *** products and ripped off!!! Especially,this thing never worked out.

What a waste! I have had the same experienced like another customer ( victim) Do not waste your money on this ***!

Review
#585894 Review #585894 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Pricing issue
Loss
$160
Preferred solution
Full refund

Keranique - Free Trial Review from Temecula, California

DO NOT BUY THIS PRODUCT! Such a SCAM!!!! Free trial?!?!? It will end up costing you around $190.... Honestly, it turns your hair very dry and brittle. If you have thinning hair due to any meds you are on it will not work anyway. In small print, even in the best circumstances the product only works a fraction of the time. Do not waste your time here. Complete unhelpful costumer service. I was just openly laughed at. Terrible, terrible. And I had to pay to send the product back anyway. Save yourself the headache. In the end I paid over $200 and my hair is left in worse condition. My doctor told me it is a terrible product. Uggh :(
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Review
#585511 Review #585511 is a subjective opinion of poster.
Service
Keranique Free Trial
Reason of review
Pricing issue

Keranique Hair Care Review

2.0
Details
This products are really expensive and they DONT work I use to have long hair and that product made my hair so dry that I have to cut it off
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Review
#584320 Review #584320 is a subjective opinion of poster.
Product
Keranique Hair Care
Reason of review
Bad quality

Keranique - They claim I earned free product through walgreens card. So I only had to pay for shipping but it ended up they charge the full price. and more mess followed

It is a scam. They trick me as I earned free trial via Walgreen's points. I only paid for shipping. Now I realized the story is different and returning the product. But I have to pay the return fee etc. It is all messed up. It is total scam. I couldn't believe what I received so I goggled them and found out that I was not alone. Today I called and cancelled I hope they still don't go charge me more. I also didn't like the product. I only opened the shampoo not the rest as I got suspicious. I can't believe this.
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1 comment
Anonymous
#939674

Loser

Review
#584173 Review #584173 is a subjective opinion of poster.
Service
Keranique Free Trial
Reason of review
Problems with payment

Keranique - Review in Cosmetics and Toiletries category from New York, New York

I'm trying this product myself. So I'll lrt you know.
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1 comment
Anonymous
#941055

DO NOT ORDER YOUR FREE TRIAL OF $7.95 AS THEY WILL BILL YOU AFTER 30 DAYS THE FULL PRICE. IT IS NOT FREE.

THEY ARE A SCAM. CUSTOMER SERVICE IS BAD. THEY USE DISTACTFUL MARKETING PROCEDURES.

YOU CAN GET SAME ITEMS ON AMAZON MUCH CHEAPER WITH FREE SHIPPING. SCAMERS, BEWARE OF KERANIQUE.

Review
#584108 Review #584108 is a subjective opinion of poster.
If peole would read their terms andconditions no one would be pissed. I loved my experience and the follicle boosting serum mainly because i didnt blindly give out my cc info without reading. READ YOU IDIOTS
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5 comments
Anonymous
#1053204

We've all had an issue where we've been so desperate for relief that we've either entertained or pursued a possible solution that gives us hope without fully researching or thinking it through. So please get off your sanctimonious soapbox!

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Review
#583507 Review #583507 is a subjective opinion of poster.
Reason of review
Good quality

Keranique is dishonest. A scam

I order the first month of Keranique and paid shipping of $8. I called and cancelled before my 30 days. I talking to the lady, she said she could give me 2 months more for $100. So I agreed. Today I called to cancel the order and get my money back only to discover, they charged me $100 for the only order I received, and I won't get any more, nor can I get my money back. I goofed and didn't read these comments before I ordered. Scammed. Check the reports on Minoxidil 2% for Women. I now find it can be purchased over the counter. A lesson learned!
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Review
#581819 Review #581819 is a subjective opinion of poster.
Cons
  • Awful customer service
  • Price
Reason of review
Deceptive sales agent
Loss
$100
Preferred solution
Full refund