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Keranique in Hertford, North Carolina - Free trial is a scam to get your credit card number for unauthorized purchase of 90 day supply

I heard the ad for Keranique on the tv for a free trial for sixty days. I should have known better. I was told I had to only pay $7.95 for shipping and handling. Before My mom even received the order, I was charged over $167 for a 90 day supply. The rep kept trying to sell me other items. After being turned down at least three times, the rep finally understood the words "No", I only want the free trial!" I was checking my account when I saw the charge from Keranique for $167!! I called the number and was yelled at and told that I was the one that ordered the 90 day supply. DO NOT FALL FOR THIS SCAM!!! they only want your credit card info to STEAL money out of your account.
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1 comment
Anonymous
#970517

Waw thanks very much I was going to order this product but after what I heard from you I wont

Review
#619638 Review #619638 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$167
Preferred solution
Full refund

Keranique - Cancellation Policy Review from Coppell, Texas

I recently saw the ad on my facebook and I was beyond excited for this offer. Like a lot of people, I didn't read the fine print, which was ridiculous. I immediately went and read reviews and called the cancel the payment. I was connected pretty quickly which was nice, but the agent spent the entire phone call trying to convince me to not cancel my subscription. Granted, that's her job, but it was frustrating. After she gave menu cancellation code, she tried to sell me even more products. She was polite and doing her job, but after all of these reviews, I'm afraid of being billed a month from now despite the cancellation.
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1 comment
Anonymous
#976796

I cant get them back on the phone for my cancellation code. Looking to use anyone's.

Review
#617966 Review #617966 is a subjective opinion of poster.

Keranique - Hair Care Review from Detroit, Michigan

Was very excited to order when I seen the add until I read all of your reviews!!! Thank god for a review page rite! Will not waste my time with these people
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1 comment
Anonymous
#970144

Thank you also for the review. I was very excited when I got the email.

I am 84 yrs old and hair is thinning. Luckily, I could not open to read the offer. So, I went to Keranique and found the reviews. So glad to read them; will not order it now.

I have been doing a dispute for over 3 months now with another company. Discover is handling the dispute and it is going well - a good company - both of them.

Review
#617140 Review #617140 is a subjective opinion of poster.
Featured
3.0
Details
Keranique - Shampoo Review from South Gate, California
Got excited bout the product didn't have hair loss just wanted my hair to grow longer n fuller faster I only used the shampoo n conditioner my hair started to fall out
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9 comments
Poi
#1079465

I use castor oil, just a plain old bottle bought at Walmart. Makes your hair thick and grows very fast.

Don't eat any sugar, just veggies, beef, chicken fish, and lots of salads and put on every veggie you like on it. No white anything (bread, pizza, potato, noodles, etc, cereal) cheese is ok. Drink lots of water and try some apple cider vinegar to clean out our insides and make your liver strong -- keep your body from being toxic and your hair will grow:) Hope this helps.

(1 tablespoon of vinegar 3x a day with some warm water -- when you get up, noon and afternoon) with all that good stuff your hair will grow like crazy. Be patient.

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Review
#616441 Review #616441 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
3.7
Details
i had seen the commercials for this product on TV, so i decided i would do the trial offer. i ordered online & someone called me the next day. they explained the billing & the products to me. they give you one month of a free trial & if you don't cancel...
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Review
#616266 Review #616266 is a subjective opinion of poster.
Keranique is a scam, the product does not work. Then they try to trick you into getting monthly shipments of the product for $80 that charges your credit card automatically. Do not waste your time, unless you like being on the phone with multiple representatives who...
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1 comment
Anonymous
#966013

Just call your credit card company and have them block any sales to these guys. If that doesn't work then tell your credit card company that you've lost your card and they will issue you a new card with a new account number, this will stop the auto ship right in it's tracks.

Review
#615365 Review #615365 is a subjective opinion of poster.
Reason of review
Bad quality

Keranique Shampoo Review

Hair is falling out...bought shampoo and conditioner...it's bogus!!! Doesn't work....Louisiana
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Review
#614719 Review #614719 is a subjective opinion of poster.
Reason of review
Bad quality

Keranique Hair Care Review

1.3
Details
I had an allergic reaction to the product. I sent my items back and they still charged my account. Im still waiting to hear back from someone on this accord.
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Review
#614021 Review #614021 is a subjective opinion of poster.
Reason of review
Problems with payment
3.8
Details
Hi im not pissed off customer, im just telling the customer service to stop my purchasing. And they told me to return everything. Or i just get charged for $85.94 and i can keep everything that i had. So i think its okay with that charged, and they were nice too. I did...
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Review
#612142 Review #612142 is a subjective opinion of poster.
Reason of review
Good customer service

Keranique in Chestermere, Alberta - Trail Kit for only 7.99 Lies All of It

1.0
Details
I received this trail kit, had to pay additional 20.67 customs charges, plus 7.99 for trial. It was placed on March 3, 2015, I didn't receive until March 23, 2015. I called to return this item, they couldn't find my order, customer ID, etc. Gave me an RMA number for return to a PO Box, which means no signature can be acquired. Had to send this express for added $37.99. So this is $70.00 dollars and I didn't even do anything but order to try it and didn't try it. So if not returned by April 6th they charge my card $214. So what is the truth....SCAM..almost as bad as the ACAI scam
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1 comment
Anonymous
#964972

Do you have a customer service phone number, ikeep calling 18005761939 and can't get any one to talk to in order to cancel my 30 risk free trail, can you email me what info you have to my email address of tblizz123@gmail.com. I sure would appreicate it.

Review
#612123 Review #612123 is a subjective opinion of poster.
Cons
  • Trying to make you keep the order
  • Manipulative
Reason of review
lying to sell their product
Loss
$70
Preferred solution
return my money, have company pay shipping for returns, have real person signing for returns, offer 30 day return after you receive it
Tags
  • Hair Loss Free Trial