I have done a survey online and offered free sample of their shampoo and after 2 weeks i've received the whole set of the package and with invoice saying that they're going to charge me for $150 for 2 total transactions. I was shocked and did some research and found this page. I called them cancel the product but they sales person keep trying to offer me other stuff, after yelling at her she gave me the RETURN NUMBER and if they don't receive it within 2 weeks they're going to charge and also told me that they're not able to cancel my service/account since they've not received the item.
Product or Service Mentioned: Keranique Free Trial.
Reason of review: Poor customer service.