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I called to return my second shipment as I did not see a difference for me and I did not want to use the Menoxidil product. They did offer to discount my most recent package but I was persistent about not wanting the product and not wanting to keep and pay for...
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3.5
I liked
  • Was able to cancel and get refund
  • Customer service agents were all polite and helpful
#1050505
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This product gave me an unbearably itchy and red scalp. I've also gotten slight headaches and confusion. I wasn't able to use the product until recently but I'm pissed that they charged me 3 times for the FULL amount afterwards but I only ever got the trial package and...
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#1050090
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Called customer service because I received an invoice for $159.90. Had already ordered and paid through Amazon for 89.95 with a CC and gift card, but Keranique is saying it was not paid or not paid in full. I ordered this one time and made sure to cancel any additional...
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#1049410
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Keranique Follicle Boosting Serum Review

Keranique
#1047737
1.0
It makes hair feel horrible, dry and brittle, somewhat like straw! I used it a few times then it went in the BIN! It made my hair worse with more breakage and fall out. And don't even get me started on them continuing to debit my credit card. Speaking to a Rock would be easier
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Keranique Hair Care Review

Keranique
#1044048
I am having a reaction to the products and was told by my doctor to stop using your products immediately!!! I do not want any more of your products! Cancel my subscription or else i will take legal action!
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Keranique Hair Care Free Trial Review

Keranique
#1041111
4.7
I do not want to be charged for any other pro ducts
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Keranique Hair Care Free Trial Review

Keranique
#1037805
1.2
I called and order my trail kit the man told me I could get the vitamins for 1.99 just pay shipping and I would get 2 months. Well I called to cancel my account cause I can buy the items at Ulta and get a kickback with my rewards and they tried saying I owe $120.
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Absolutely the worst customer service. Asked why I was barged FULL amount even after I left a comment on their website because when I called I was put through the voicemail. He then assumed I must be lying that I hadn't reached out to them and he needs proof. Wasn't...
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1.8
#1049154
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I bought this product on a trial basis. I have hair loss that no one else in my family has experienced. After seeing a doctor he didn't see any reason why I should not try a hair re growth product. I thought for 80.00 a month, even IF the hair re growth treatment does...
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Anonymous
Anonymous

I was going to try this but definitely NOT after reading this! Thank you for sharing and am very sorry for what you have had to deal with. Very distressing.

1.0
#1044787
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I did not know this was a subscription service. I received another package after I had cancelled after the first order.. I had an unsatisfactory exchange with a supervisor who insisted that I pay for the package. I took the package to the post office and the clerk sent...
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rollo2016
rollo2016

Make sure you dispute this and any subsequent charges from them with your card company.

1.0
#1043794
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So I finally got a refund. I would like them to stop emailing me everyday but there is no opt out on their emails. They must use some kind of unique coding system because even sending the it to my junk mail folder doesn't stop them! This means another wasted phone call...
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#1043394
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The web site did not say this was onky good for 30 days then you have to call in and return product. The invoice that came with product did show 79.95 and I was *** not to read it but assumed that was charge if you were getting it mailed to you every month or so. Now I...
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Anonymous
Kathi

Same thing happened to me..they were rude when I contacted them by phone & would not take "NO" for an answer when I wanted to cancel & had not agreed to the $79.95 horrendous ...

1.0
I didn't like
  • Lied the product is free and only shipping paid
#1040442
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I ordered the product as a trail but after a month they started to bill me all these different amounts on my card. I thought it was just for a trial and wouldn't be charged much. But they billed me for over $300. I called them to cancel the entire order and a month...
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1.2
#1040324
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I had the same experience with a survey for Time Warner giving free products for just shipping and handling. Then I got an invoice with the product and a monthly billing. I called immediately and told them I would not be paying any invoice and I did not want any more...
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#1037481
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