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1.5 Based on 327 reviews
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  • Customers like
    • Time wasting 3
    • Disgusting 3
    • Shampoo and conditioner 2
  • Customers don't like
    • Terrible customer service 22
    • Price 19
    • Manipulative 10
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WHEN I TRIED KERANIQUE IT LOOKS TO ME THAT MY HAIR IS STILL THE SAME IF NOT COMING OUT MORE. THAN YOU SEND ME ANOTHER ONE THAT I DID NOT ASK FOR WAS ONLY LOOKING TO TRY. HOW DO I SEND BACK AND MAY SENT BACK THE ONE I PAID FOR. WHEN I TRIED KERANIQUE IT LOOKS TO ME THAT MY HAIR IS STILL THE SAME IF NOT COMING OUT MORE. THAN YOU SEND ME ANOTHER ONE THAT I DID NOT ASK FOR WAS ONLY LOOKING TO TRY. HOW DO I SEND BACK AND MAY SENT BACK THE ONE I PAID... Read more

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  • From mobile
  • 2 days ago
  • by anonymous
  • #1010124

I was losing my hair & your product did not help. I paid 38.71 & I have over half of product left.

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answered an ad for a "free sample" of this product....did not see the very Small Print that said if you don't cancel/return within 14 days, they'll automatically charge your credit card for full price...i did not even receive package for 13 days, they charged me almost $170.00!!! Money I did not even have!! took me getting my bank involved and a lot of time to get this refunded...took 4 daus for them to refund ....now 2 weeks later they have... Read more

Was this review helpful? 2 1

I order the free trial and when to cancel before 30 days well i recorded every conversation with them and they still charging me well then i receive and email that i owe them nothing by someone name DIANE WELL I COPY AND SENT THE EMAIL TO MY BANK AND A ND MY LAWYER THEY CANT MAKE PEOPLE BY THERE PODUCT IF YOU DONT WANT IT. MY NAME IS FELICIA. CARTER I DONT CARE IF THEY KNOW WHO I AM .

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I canceled my order with them and they still charged my card even after i returned all their products!!! Read more

Was this review helpful? 2 0

I try to cancle they said Icant and still try to take money out my bank account and send me more product I recorded the hold conversation on my phone

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I have used this product for a week now and my hair is fuller. I have the way less hair loss after a shower and I am excited for good results to continue. By the way, it will not happen over night, at least three months. I have read all of these bad reviews and I feel sorry that they felt scammed. As for myself, I was searching for a while for a product that would give me hope. My hair was thinning due to menopause and stress. I got rid of the... Read more

Was this review helpful? 2 0

I thought I was the only one that got roped into this free trial and then find out nothing is ever free. Apparently, all of these negative reviews does nothing - they continue to sell their product and screw the consumer. After several attempts and lots of $$$$ got them to stop charging my card - after sending the product back and having to pay for the shipping and then stating we don't see that the product was returned - when I provide the... Read more

Was this review helpful? 2 0

35.00 4.58 453.00 Amount ($) 0.00 Amount ($) 0.00 0.00 0.00 Amount ($) 27.00 0.00 to enroll in NORDSTROM PURCHASES AND CREDITS Date Oct 21 Oct 26 Store Nordstrom #0421 Walnut Creek CA Nordstrom #0421 Walnut Creek CA NON-NORDSTROM PURCHASES AND CREDITS Date Oct 12 Oct 14 Oct 16 Oct 17 Oct 17 Oct 20 Oct 24 FEES Date Merchant INTEREST CHARGED Description Thank You Hyd*Keranique.Com 800-543-6062 Begin here: This charge is in dispute. I was checking... Read more

Was this review helpful? 4 1

I got this product because I won a reward and now a rude representative said that if I decide to keep the product I would be charged.She said that the conditions are on line but I did not ordered,it was given it to me as a reward. I paid for the shipment and now I have to pay to return it. I know many people because of my business so for now on I would tell them not to have anything to do with your dishonest company. Jamie the representative... Read more

Was this review helpful? 1 5

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