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  • Customers like
    • Scam - unprofessional 3
    • Possible to cancel account over phone 2
    • Time wasting 2
  • Customers don't like
    • Terrible customer service 22
    • Price 17
    • Manipulative 9

I ordered their product as a free trial and only when the package arrived noticed in the side effect section of the brochure sudden weight gain. Didn't take it seriously until started noticing sudden unexplained weight gain just after two weeks of using the product, despite a very healthy diet and active physical lifestyle. In addition, major dryness of the scalp. When called to cancel was informed that I had to pay the full amount of $150+... Read more

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Don't do what they said--shampoo & conditioner make hair limp. The lift product worked somewhat, but can't keep part of set. They acknowledge in the information that came with in the package that it will take about 4 months to see any real hair regrowth, but only allowed 30-trial! I called to initiate return, and they gave me RMA (return) number, but would not send their RMA form. Gave address with PO box, which UPS will not deliver, plus kept... Read more

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Rip-off...the customer service dept won't let you get a word in. Be careful if you have a heart condition, this stuff can make you lightheaded and make you have palpatations. Add comment

This product does not do anything but leave your hair feeling dirtyand sticky. After expressing my disappointment in the product twice and discontinuing the service they ate still taking money out of my account. They are nothing but scammers Add comment

never recived item and now phone has been disconnected Add comment

Paid delivery charges for free samples nothing arrived. Better not take any more money out of my bank account. Have notified bank. Scary. Add comment

This company will lie and threat to take money out of your account without your authorization once they have your card details they will rip you off , oh and when they send out there so free product that they will eventually charge you $80 for they want you to send the empty bottles back to them which will cost an additional $10 .. Not a good product and not worth the hassle ,time or money to deal with this rip off company Read more

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My daughter gave me 2 bottles as a gift to see if it helped my hair thinning.I used it for about a week,as directed,,head got a rash with small blisters found out was a chemical burn..2 weeks later and still hurts.is almost gone,but was horrible. I had to rinse head twice a day with cool water and aloe vera till it started to improve,still have a mark on side of face from it.is now dry and itchy. I threw out the product. I even had to miss work... Read more

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Got pissed off with Keranique. I have returned my free trial product before the due date 3 months ago, but just found out that they charged my credit card last month for the returned product. They said 3 months ago after i returned my product that no more charging since i have returned the product. What a scam!!! Try to resolve this with them, but the phone number can not be contacted. The phone is always busy. I sent an email but the reply is... Read more

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I canceled my CC card as soon as I ordered because I was SO scared they were going to take out over 200 in my account. Called customer service. Terrible. Asked to speak to a manager and I was put off. The manger asked me the same questions that the rep did. WHY? I already gave all of my information. Supposedly, they could not find my account. Yeah, right. I bet they could find my CC numbers to charge me 200+ versus 7.95 for S&H. ... Read more

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