Keranique Complaints and Reviews

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  • 156+16 mobile complaints
  • $12.2K claimed losses
  • $71 average
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I returned the products cause it broke my head out. They still took my money out of my account after they sid they werent and now i get the run around trying to get my refund. And its been since the 31st of May of 2014 Add comment

  • 2 days ago
  • Cosmetics and Toiletries
  • Martinez, Georgia
  • Trial Product Charge
  • 1
  • 168

Purchased trial which was full w 30 day trial period. Did not use contacted to return product and they were so EXTREMELY rude!!! Also refused return of payment. I tried product ONCE since I paid for it. My hair was very rough, difficult to comb. I have discontinued use..... Read more

Was this review helpful? 1 1

  • Jul 26
  • Cosmetics and Toiletries
  • Free Trial
  • 1
  • 40

Total scam. Good luck trying to get an agent to tell you the price of the products before blindly accepting the terms of a "free" trial offer. Don't do it!!! Read more

Was this review helpful? 0 0

  • Jul 24
  • Cosmetics and Toiletries
  • Jersey City, New Jersey
  • Unauthorized Card Charges
  • 3
  • 412

This company is taking money out of my account without authorization. My package came damaged and looked really CHEAP. The shampoo smells weird. The Minoxidil is way over priced, you can get the same stuff for a fraction of the price at any grocery store. My hair started to fall out almost immediately. My hair issues have gotten worse. They also started to charge my credit card $80 month... Read more

Was this review helpful? 2 0

Ordered K eranique products. Tried sending products back and had the hardest time. Customer Service Reps were rude and didn't conduct business well. I will NEVER order from this company again... They only want your money!!!!! Add comment

  • Jul 24
  • Cosmetics and Toiletries
  • Bad Experience
  • 1
  • 79

Thanks for the reviews about your bad experience with this product. I was going to try out the product but after reading the reviews which stated this product don't work, credit card being constantly billed, & the lack of help from customer service I'm definitely no longer interested in the product. Thanks again for sharing your bad experience. Read more

Was this review helpful? 2 0

  • Jul 23
  • Health and Beauty
  • Trial Period Honor
  • 185

I ordered this product on the basis of 30 days trial period as claimed by this company. Their product did not work for me and once i gave them my credit card number, they kept charging my card within 20 days and refused to take it back. This company makes false claims and their hair product does not work. I spoke to the customer service several times and they all play *** and claim they have... Read more

Was this review helpful? 3 0

Thought about purchasing this product for myself my daughter and my mom. So glad I searched reviews. I will not be purchasing this product or dealing with this company. Add comment

Don't fall for this! They tell u it's completely free trial. I called to have it cancelled and now they want to charge me full price. It's not worth the money, for 80 bucks I would expect it to work. The hair regrowth treatment leaves your hair greasy. It's a terrible product. The customer service is simply terrible. They are rude and totally unhelpful. I could go to the grocery store and get... Add comment

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