1.5
  • Terrible customer service7 votes
  • Price7 votes
  • Fake legal explanations2 votes
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  • 11 hours ago
  • Cosmetics and Toiletries
  • Keranique
  • 207
  • REVIEW RATING 4/5

I had placed an order like other people have online. As advertised, I thought it was a free trial. After getting my free trial I realized it was not free. Over 140$ was billed to my credit card. I called to ask about the charge that was applied. The person who answered my call was mean and outspoken. I will not recommend keranique to my family or friends. I was better off not purchasing the... Read more

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  • 11 hours ago
  • Cosmetics and Toiletries
  • Miami, Florida
  • 170
  • REVIEW RATING 4/5

I fwas happy to find a product just for women that could help with my hair loss . After hearing about kerabique through daily and friends .. I thought I would give it a try. I thought the product was free since they keep advertising free trial offers on TV. However after filling out the contact and shipping info I was charged 7.95 for shipping .. What happened to everything free as long as u... Read more

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  • 12 hours ago
  • Cosmetics and Toiletries
  • Cheval, Florida
  • 85
  • REVIEW RATING 4/5

Keranique has the tv ads that run frequently throughout the day. I was interested in the free trial offer and ordered the product . I was charged 7.95 for shipping and an additional amount of 140 was applied to my card . I called and canceled before my one month was up. Not only did I have to make a fuss for them to reimburse my money , they claimed my cancellation was never confirmed .... Read more

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  • 1 day ago
  • Beauty Centers and Spas
  • 234
  • REVIEW RATING 5/5

I have not used the product Keranique and neither has anyone in my family. There is this new product on the market Hairlara. Has anyone used this product? Did you like your results? There seems to be some good reviews sites that gives adequate product information. Any suggestion on if it works?? My hair is thinning and constantly breaks easily. I'm looking for a product that can fit my monthly... Read more

Was this review helpful? 5 2

  • 1 day ago
  • Beauty Centers and Spas
  • 84
  • REVIEW RATING 4/5

I have not used the product Keranique and neither has anyone in my family. There is this new product on the market Hairlara. Has anyone used this product? Did you like your results? There seems to be some good reviews sites that gives adequate product information. Any suggestion on if it works?? My hair is thinning and constantly breaks easily. I'm looking for a product that can fit my monthly... Read more

Was this review helpful? 1 1

  • Dec 16
  • Cosmetics and Toiletries
  • Los Altos Hills, California
  • Thinning Hair Solution
  • 1
  • 1
  • 1180
  • REVIEW RATING 5/5

Ordered like everyone else states on this site. And thinking I was doing the trial for $4 dollars and something, I now see the charges on my credit card for over $140 dollars. And when I called them last night to inquire about the charges, I was chastised by a very rude person, named Tiffany, who basically told me that I am dumb because I did not read the fine print. These are... Read more

Was this review helpful? 8 0

  • Dec 13
  • Cosmetics and Toiletries
  • Casper, Wyoming
  • Trial Set
  • 1
  • 1
  • 1469
  • REVIEW RATING 5/5

I am totally pissed off- I wish I wouldn't have had $135 in my account. The ad on T.V. said "try Keranique for $7.95. I didn't know they had charged me $135 until I got my bank statement. Then I had to spend another $13.10 to send the *** back! There was no shipping return label enclosed- WHAT A RIP OFF! After I received the package & read that it may cause "shedding", I totally freaked out... Read more

Was this review helpful? 12 5

  • Dec 12
  • Cosmetics and Toiletries
  • Provincetown, Massachusetts
  • Free Trial
  • 2
  • 2
  • 822
  • REVIEW RATING 5/5

i have just noticed they have taken 79.95 out of my account its a rip off and does not work i did not give them permission to take this i am concerned they can do this without your permission when they say its a free trial, then all of a sudden they take 79.95 the product is rubbish does not do what it is supposed to do , i followed the instructions to the letter. How can they get away with this... Read more

Was this review helpful? 15 0

  • Dec 11
  • Cosmetics and Toiletries
  • San Mateo, California
  • Keranique Sample
  • 1594
  • REVIEW RATING 5/5

I watched this TV show three times because I had wanted to make sure that they'd really offered to send out a small sample for only 7 Dollars shipping. I got back from my Europe vacation and found an entire box with all kinds of hair products. The core "minoxidyl" product which I had hoped to get a sample for is anyone can get at the pharmacy for 15 dollars. I am legally blind and so did not... Read more

Was this review helpful? 16 6

  • Dec 10
  • Cosmetics and Toiletries
  • Winter Park, Florida
  • Employee
  • 1
  • 1
  • 1077
  • REVIEW RATING 5/5

Just got off the phone with customer service rep named Dave but I really doubt this is his name because he said really fast and when I asked him to repeat his name again he intentionally said it so fast so I couldn't get it. This person was trying to intimidate me so I would not return and continue with this product which it's not worth the price they are asking for, shame on this company for... Read more

Was this review helpful? 8 0

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