Keranique
Keranique Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Keranique has 1.5 star rating based on 540 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Keranique to a friend or colleague.
- Rating Distribution
Pros: Disgusting trickery, I liked the clean of the shampoo, Possible to cancel account over phone.
Cons: Terrible customer service, Price, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Keranique has 1.5 star rating based on 540 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Keranique to a friend or colleague.
- Rating Distribution
Pros: Disgusting trickery, I liked the clean of the shampoo, Possible to cancel account over phone.
Cons: Terrible customer service, Price, Customer service.Recent recommendations regarding this business are as follows: "Don't purchase, they will rip you off !", "Don’t buy from them I sent back product unopened and they took my money and won’t give it back", "I would", "Buy and try! No risk if you aren’t thrilled, you an return for a refund!", "Maybe Car and confirm that they are interested in continuing their subscription before charging their account".
Most users ask Keranique for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
I got charged MUCH more then was promoted in ad
User's recommendation: Don't purchase, they will rip you off !
IF YOU WANT AN HONEST REVIEW PLEASE TAKE THE TIME TO READ- Ordering Keranique
Well, I saw an ad for Keranique late at night on tv. I went to the website right after and ordered the free trail.
I noticed that you had to pay for shipping. I honestly had no problem paying for shipping, it was only 7$ with tax. I was really excited to try out this free trial. I have thinning hair due to over treatment and dying.
I wanted nothing more than to have thick hair with the hair regrowth treatment. I placed in my order without really looking into it. Which, honestly I should have. If you really take the time to look at the website it does state that you only pay for shipping for this first month.
However ordering this free trial you will now become a member who receives this Hair regrowth treatment which also includes Shampoo, Conditioner and more. BUT if you don't cancel the membership you'll be charged 86 dollars a month. I received a phone call and an email a couple of days after placing my order. I had to verify my credit card info over the phone.
Shortly after I started receiving mail from companies that I never even heard saying that they would charge my credit card in a month for a certain product that I never even heard of. I was mad that I had been receiving this mail from two different companies, so I went to my bank to cancel my credit card before they would even have the chance to charge my credit card. Long story short if you place an order for a free trial you have to send all of the bottles back to Keranique, empty and pay to have it send back to cancel your membership. Also, the hair regrowth treatment itself can make your hair grow, however if you discontinue the use of it the hair that you had grown in that month will fall out..
It even says it in the pamphlet that you get. The shampoo did make my hair a little soft, however its nothing better than the typical shampoo you see in stores. I wasn't satisfied. If any free trial states that they need your credit card information I would suggest not giving it to them.
If it's free they wouldn't need your credit card info. I didn't realize that at first. I'm glad I caught on to the problem right away once I started getting different bills for stuff I never ordered. It's honestly how they scam you, which is all this company is.
A big scam.
Please, don't order this product. It was frustrating, I'm just glad I caught on before it was too late.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service online
Preferred solution: cancel all future shipments. Pls inactivate my account
Pissed off
User's recommendation: Don’t buy from them I sent back product unopened and they took my money and won’t give it back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not want a monthly fee and I do not want anything but the pills and I keep getting products
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to stop my subscription
- I did ask for a monthly fee to be taken out for other products i only wanted the pills
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to stop my subscription
- Doctor asked me to stop using it
User's recommendation: I would
Cancel my subscription. No longer wish to use it. Not helping my hair
Cobro de 115 dólares
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaI ordered this treatment but I don't see a receipt in my email for my payment I want to know what's going on and when I am receiving this product well
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChecking the validity of an offer I received on my email
Preferred solution: Confirmation of the validity of the offer I received on my email
Best my hair has looked and felt in years!
User's recommendation: Buy and try! No risk if you aren’t thrilled, you an return for a refund!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
- Great shape and conditioner
- Have to keep on using it to keep the new hair grow
Preferred solution: CANCEL SUBSCRIPTION
Cancel subscriptio
User's recommendation: Maybe Car and confirm that they are interested in continuing their subscription before charging their account
To cancel my membership
Preferred solution: Full refund
User's recommendation: Caution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- Decent products
- Terrible customer service
Preferred solution: Deliver product or service ordered
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Thank you so much for posting your experience. I am SO sorry for what you went thru, but thank you again for helping to prevent ME from falling for their advertisement.
I ma going to try this for 2 weeks and see what happens , my hair is thin from medication and I do hair extensions which probably doesn't help, but I am going to do it and put a real review online!!
So I am hearing people didn't like the auto pay but has any one ever used it??? nothing says it doesn't work, so i am confused if any one actually tried it????
yes, I just start with Keranique it's brand for the hair to make it grow but I don't like the fact when the Company goes into my bank account start charging more without contacting that customer that did business with them that's why I'm closing my account with them!! double dipping!!
As you all know loosing your hair as a woman is very difficult. It is something that is embarrassing and hard to admit.
Something I would like to keep private even from my husband and friends. It is a personal thing. Well not any more. I have received my first box and shipped it to my office because of all the amazon theft if it was left on your door step.
Well the cat is out of the gab. All over the packaging is Keranique "the woman's hair growth expert." Now not only my husband know but everyone in my office knows, everyone from the mail room up. Now everyone is stopping by and asking how is it going and checking out my scalp.. You would think it would come in a discreet box, knowing how embarrassing this is for each and every one of us.
Thanks for bringing it out in the open and the embarrassment you have caused. You really don't understand what it feels like.
that's really awful...
Sorry you went through that embarrassment, as I do feel your pain. No one should have to go through that.
I have also been tricked, obviously didn't read the details properly. Looks like I will have to cancel my C.Card. Won't be ordering anything else from overseas Facebook advertisers JUdy
My story is different I ordered this free item and my debit card had few fraud charges. I called my credit card company and told them about the fraud.
My credit card is changed already, don't want them to charge me $59.
Don't know what else I can do. it is scary :( I can tell they make people fool with bold letters Free and then in small letters they say the truth.
I don't understand how anyone can say it is a scam or a fraud when the terms and conditions are clearly stated on the website and in several places. If you don't cancel and return the product (even if it is only the empty bottles) then you will be signed up for autoship and charged for the product you already received.
They are upfront about everything and even when they offer the additional products you have the choice to opt out.
The pricing is stated and the terms are spelled out. Everything is plain and clear.