1.4
  • Poor2 votes
  • Price7 votes
  • Awful Customer Service4 votes
  • Customer service2 votes
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  • 21 hours ago
  • Cosmetics and Toiletries
  • St. Petersburg, Florida
  • 329
  • REVIEW RATING 5/5

I haven't used this product, nor has anyone I know, but due to what people are saying about it, I never will use it. I do want to give out a little advice...this is something that won't cost you ANYTHING except a couple minutes of your time. My mom has always had fine and brittle hair, and she's also going through a lot of stress lately...but a couple years ago, so started putting her hair up... Read more

Was this review helpful? 1 0

  • 1 day ago
  • Cosmetics and Toiletries
  • Los Altos Hills, California
  • Thinning Hair Solution
  • 1
  • 1
  • 390
  • REVIEW RATING 5/5

Ordered like everyone else states on this site. And thinking I was doing the trial for $4 dollars and something, I now see the charges on my credit card for over $140 dollars. And when I called them last night to inquire about the charges, I was chastised by a very rude person, named Tiffany, who basically told me that I am dumb because I did not read the fine print. These are... Read more

Was this review helpful? 5 0

  • Dec 13
  • Cosmetics and Toiletries
  • Casper, Wyoming
  • Trial Set
  • 1106
  • REVIEW RATING 5/5

I am totally pissed off- I wish I wouldn't have had $135 in my account. The ad on T.V. said "try Keranique for $7.95. I didn't know they had charged me $135 until I got my bank statement. Then I had to spend another $13.10 to send the *** back! There was no shipping return label enclosed- WHAT A RIP OFF! After I received the package & read that it may cause "shedding", I totally freaked out... Read more

Was this review helpful? 8 5

  • Dec 12
  • Cosmetics and Toiletries
  • Provincetown, Massachusetts
  • Free Trial
  • 2
  • 2
  • 622
  • REVIEW RATING 5/5

i have just noticed they have taken 79.95 out of my account its a rip off and does not work i did not give them permission to take this i am concerned they can do this without your permission when they say its a free trial, then all of a sudden they take 79.95 the product is rubbish does not do what it is supposed to do , i followed the instructions to the letter. How can they get away with this... Read more

Was this review helpful? 12 0

  • Dec 11
  • Cosmetics and Toiletries
  • San Mateo, California
  • Keranique Sample
  • 1331
  • REVIEW RATING 5/5

I watched this TV show three times because I had wanted to make sure that they'd really offered to send out a small sample for only 7 Dollars shipping. I got back from my Europe vacation and found an entire box with all kinds of hair products. The core "minoxidyl" product which I had hoped to get a sample for is anyone can get at the pharmacy for 15 dollars. I am legally blind and so did not... Read more

Was this review helpful? 14 5

  • Dec 10
  • Cosmetics and Toiletries
  • Winter Park, Florida
  • Employee
  • 1
  • 1
  • 909
  • REVIEW RATING 5/5

Just got off the phone with customer service rep named Dave but I really doubt this is his name because he said really fast and when I asked him to repeat his name again he intentionally said it so fast so I couldn't get it. This person was trying to intimidate me so I would not return and continue with this product which it's not worth the price they are asking for, shame on this company for... Read more

Was this review helpful? 8 0

  • Dec 08
  • Cosmetics and Toiletries
  • San Francisco, California
  • Free Trial
  • 1
  • 1
  • 752
  • REVIEW RATING 5/5

These companies are so misleading! It says risk free trial, but then it turns out after 30 days it's not really free and its very risky to give your credit card infos to these scumbags. Don't fall into their tricks! and this review thing *** me off as well, u need 100 words?! Wtf is wrong with these people. This is why life expectancy keeps on decreasing, stress everywhere. Going back to the... Read more

Was this review helpful? 9 4

  • Dec 07
  • Cosmetics and Toiletries
  • Horse Cave, Kentucky
  • Announcement
  • 609
  • REVIEW RATING 5/5

The screen on the TV says staytunedfor an important announcement. That phrase is misleading and fraudulent. Those products will never be allowed in our house. I also hate sites that require a certain number of words what take a 100 words when it can be said in 15. So to comply with your rules hate this site site site a a a a a a a a a I I I I I I I I I I I I I I I I hate *** *** *** rules. ... Read more

Was this review helpful? 4 5

  • Dec 01
  • Cosmetics and Toiletries
  • West Jordan, Utah
  • Trial Set
  • 1
  • 1
  • 2014
  • REVIEW RATING 5/5

Participated in what was to be a trial offer for $3.95. Instead received a "box" of products with a balance of $163.00. Called for return authorization and sales person kept trying to get some participation by lowering the price each time he heard a "NO". Took ten minutes to get return authorization number and was advised had to be received within 12 days rather than the 30 stated on the... Read more

Was this review helpful? 23 6

  • Dec 01
  • Cosmetics and Toiletries
  • Williamsport, Pennsylvania
  • 2
  • 2
  • 2036
  • REVIEW RATING 5/5

My biggest issue with Keranique is not the product.. its the people who complain about it. Do you not know how to read? The terms and conditions for the *** trial are all over the place but yet "no one is informed". Also, for the idiots that think its free. What part of "risk free" and "trial" is hard to understand. Risk free does not = Free!!! I cant believe people are so dumb that they actually... Read more

Was this review helpful? 18 8

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