Keranique Complaints and Reviews

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Keranique
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  • 177+17 mobile complaints
  • $13.4K claimed losses
  • $69 average
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  • Aug 23
  • Cosmetics and Toiletries
  • Kernique Care Regrowth Products
  • 2
  • 2
  • 1169

I used the trail kit and in the first week I had lost all my hair around the edges. I am losing hair every day and know have bald spots. My is dry and feels like straw. My scalp is itchy and burns. I called to cancel and was told I was out of my 30 day trail period and would have to pay two payments of $79.00 to stop any further shipments. CUSTOMER SERVICE was rude and said I should have paid... Read more

Was this review helpful? 28 10

  • Aug 23
  • Cosmetics and Toiletries
  • Waterford, New York
  • Poor Hair Product
  • 1
  • 1
  • 201

When I ordered this *** I had HAIR! After using this ***, now I don't. Taking 10,000 mg of BIOTIN to regrow. I was thin but not BALD! I hope the owner of this company slow roast, burn in ***. Do not buy this ***!!! Read more

Was this review helpful? 12 3

  • Aug 22
  • Cosmetics and Toiletries
  • Account Charges
  • 406

Whats the best way to get it cancelled? I received the pack couple of days before and yet to them on. Also I was so shocked to see other charges on my account for Money Savers, TLG etc etc for which I didn't agree to be member anywhere. Had to call every customer care to cancel all subscriptions. Now, I don't even want to use those products. All I want to do is return and save myself from further... Read more

Was this review helpful? 12 5

  • Aug 21
  • Cosmetics and Toiletries
  • Shipping Charge
  • 3
  • 3
  • 755

This is so underhanded and deceiving! The run their ad through on facebook saying only $3.96 for shipping and they will ship out the products as a free trial. I had no idea that they would used my credit card for the shipping charge to ROB my bank account ...so far they've taken over $100 of my money from my account and when I called customer service the guy I spoke with was an absolute ***... Read more

Was this review helpful? 13 3

  • Aug 20
  • Cosmetics and Toiletries
  • Product Refund
  • 2
  • 2
  • 391

I ordered & paid $4.20 on 7/9/14 for the trial. Never opened it until 7/30/14 because of cancer surgery. Very upset with my illness and never used it & now I have been charged $84.95 and JOSEPH (x718) wouldn't even transfer me to a supervisor. I an't worry about my hair when my life is really hanging on. Can you please help me. I'm even willing to take half ($42.47). I am desperate... Read more

Was this review helpful? 15 5

  • Aug 15
  • Cosmetics and Toiletries
  • Trial Sample Charge
  • 2
  • 2
  • 1086

I just got the same as all the other reviews I signed up for the 3.95$ trial end up costing me Close to 320.00$ definitely buyer beware as soon as the money was gone I was never able to find the 3.95$ trial again when I called they kept trying to convince me to keep it at lower cost even though I told the woman outright that I had an allergic reaction to to. Rip off in the end for nothing it... Read more

Was this review helpful? 24 4

  • Aug 14
  • Cosmetics and Toiletries
  • Oak Park, Illinois
  • False Adverstising
  • 937

I never sign up for a 'free trial' in general, but I decided to give Keranique a try. The Free trial is only free if you do not get charged for it. You could be satisfied with it or not, but that is not a point, a customer should be giving a chance to try the product and then decide if they are happy enough with it to start paying for the NEXT order. Otherwise, the trial is NOT FREE. Thus,... Read more

Was this review helpful? 12 4

  • Aug 12
  • Cosmetics and Toiletries
  • Trial Sample Charge
  • 792

I called the number on my bank statement and the lady told me that I would be billed for 179.00 for the S/C and then another 259.00 for the monoxidil treatments. She offered to give me her employee discount. I repeatedly told her I wanted to cancel entirely and she kept trying to lower the price and giving excuses. I'm going to call my bank and see if I can stop having money taken out that... Read more

Was this review helpful? 25 2
 
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