Keranique Complaints and Reviews

Had an experience with Keranique?   Submit review ›
Keranique
Main address:
, ,
  • 217+27 mobile complaints
  • $15.8K claimed losses
  • $65 average
Had an experience with Keranique?
Submit review › Submit review ›
  • From mobile
  • Keranique
  • 9 hours ago
  • by anonymous
  • #561950

Im STILL being charged for shipments i never received!!! Add comment

I have the same experience with this brand of the bottle, without the shampoo/conditioner. Free trail, only pay $5 for shipping. Two weeks later, there's a fee of $87 charged on the card. Of course I called and they offered 50% refund back. I told them I read bad reviews and I'm not the only one being tricked. They offered 56%. ***. Add comment

  • From mobile
  • Keranique
  • 2 days ago
  • by anonymous
  • #561036

Please don't send me any more products. I will pay for the 1 package. The trial package no more. You sent me another package and I do not want it. I will send it back. So don't charge my credit card. Thank you Add comment

     

  • Nov 20
  • Health and Beauty
  • Keranique Hair Rejuvenation System
  • 1
  • 1
  • 1436

when desperate to find a stop to sudden hair loss, i turned to keranique. i had to go to a physician anyway, was put on prescription scalp shampoos and told not to use keranique. when i called keranique to cancel further orders( i was using the "risk free trial" ) i got quite an education. the consumer "specialist" is nothing more than someone who is trained to not get you out of paying for... Read more

Was this review helpful? 12 6

     

  • Nov 18
  • Cosmetics and Toiletries
  • Seattle, Washington
  • Hair Product
  • 1
  • 1
  • 610

They say it's a free trial, then they tell you they're goin to double charge you when they ship you your second order. What they also don't tell you it's your existing hair will fall OUT! I was crying after brushing my hair, every time!!!!! I'm so unhappy! So! Unhappy!!!! On top of all that, I have to send the product back and pay for the postage. Wtf Read more

Was this review helpful? 10 1

     

  • Nov 13
  • Health and Beauty
  • Guelph, Ontario
  • Trial
  • 3
  • 3
  • 1375

I was under the distinct impression that i was getting a free sample-they did not indicate at the time I submitted my order that it was a 30 day trial. I paid the shipping and handling charges(stupidly giving them my credit card number), but I then had to pay a $35.00 customs fee, and then when I opened the package, there was an invoice that would be billed to me in two installments after 30 days... Read more

Was this review helpful? 23 2

     

  • Nov 11
  • Cosmetics and Toiletries
  • Junction City, Kansas
  • Trial
  • 1037

Purchased the trial offer for about $4.00, was charged 80.00 a month later, which was not enough time to find out if the product is working. When I called to cancel, I was charged another $80.00 ! The representative was a ***, because he knew it was a scam! You can buy the same product at any local drugstore or pharmacy without the *** and for less than half the price!!! I will be sure to... Read more

Was this review helpful? 12 10

     

  • Nov 09
  • Cosmetics and Toiletries
  • Arlington, Texas
  • Trial
  • 1
  • 1
  • 977

Ordered this as part of a Keranique kit advertised on TV. Received my "free trial" along with a bill for $160 (and notification that I would be charged $80 monthly). Called the company to cancel and get return instructions and was harassed by the company's phone rep. The rep refused to give me return instructions. I had to put my husband on the phone to complete the call. Should have researched... Read more

Was this review helpful? 20 6

     

  • Nov 07
  • Cosmetics and Toiletries
  • Tucson, Arizona
  • 1
  • 1
  • 99

Keranique you said I should pay for shipping now I'm seeing $135.85 taken out other than the shipping fee can I get my money back Read more

Was this review helpful? 0 0

Keranique is a ripoff and has very bad customer service. The company is a scam and they are getting everyones money by tricking them into free trails and not letting us cancel after we didnt like it and still charging us for product we clearly dont want. But forced to pay its a big big scam!!! Add comment

 
×
You are reading about Keranique.
Filing a new complaint about
×