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  • Customers like
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  • Customers don't like
    • Terrible customer service18
    • Price14
    • Fake legal explanations7

  • 6 hours ago
  • Advertisements and Cons
  • Berkeley, California
  • 39

I ordered the free trial and then, a few weeks later, I found on my credit card a large and surprising charge. A few days later more product arrived even though I hadn't ordered any more. I called and the interaction was not pleasant. My husband finally took the phone and got them to agree to dismiss the charge as soon as I returned the products that I had not ordered. The following day, I... Read more

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  • 2 days ago
  • Cosmetics and Toiletries
  • London, Ontario
  • Cancellation Policy
  • 404
  • REVIEW RATING 5/5

Awhile back I seen an add for thickening your hair..I clicked the link and seen "FREE TRIAL"...after i entered all my information and THEN seen the price they would charge (and all the negative feedback about this product), I CANCELLED AND DID NOT SEND. Today, I got a package and was told I had to pay $28.57 for GST&Handling ...because I didn't know what it was, I paid it. I opened it and... Read more

Was this review helpful? 3 0

Since I been using keranique I had lost so much hair on top of my head for four month they told me first it will push the dead hair out ,ok where the new growth four month now this product costs what I suppose to do now for not to work like its suppose to. Add comment

I read some of the reviews on here and to the least I won't be buying any of this ***, forget that!! If companies are going to do this forget it!! Add comment

Absolutely horrible customer service and was charged when I was told I wouldn't be and was not refunded the money. Was told I was wrong when I knew exactly what I was talking about and what had happened. The product does not help and the whole company is a scam for money. Absolutely ridiculous. Add comment

  • May 17
  • Cosmetics and Toiletries
  • Positive Experience
  • 827
  • REVIEW RATING 5/5

After the product (sample size) ran out I still had the shampoo and conditioner. I now know that not all shampoo's and conditioners are the same. Cheap is just that. I have purchased the shampoo thru Amazon and will be a customer for life. The best shampoo ever. I am also using minoxil and after just a couple of months see improvement. I will wait for 4 months the recommended time to see if... Read more

Was this review helpful? 4 1

  • May 15
  • Cosmetics and Toiletries
  • Hinesville, Georgia
  • Hair Care Product
  • 785
  • REVIEW RATING 5/5

This is a really messed up business. I can't I called once and try and get my refund of course I'm pissed because the product is expensive and really messed up my scalp and I only use it once. And then I call again they ignore my calls answer and hang up 6 times yes I did count I've been calling since 6:30pm now it's 7:16pm. This is really *** me off even the sellers #1800-884-6470 totally hung... Read more

Was this review helpful? 3 0

  • May 15
  • Cosmetics and Toiletries
  • Ashburn, Virginia
  • Hair Care Product
  • 436
  • REVIEW RATING 5/5

I tried this product after the 30 days no change in my hair accept drier. Tried to return and would not allow a return of dissatisfied product due to no returns after 30 days even if you are unsatisfied. They did stop further withdrawals on my credit card. Thank God for that,however, I want my money back. Not happy. Sooo think before you buy! Unfortunately the product is rogaine in a fancy bottle... Read more

Was this review helpful? 2 2

  • May 14
  • Cosmetics and Toiletries
  • Fort Lauderdale, Florida
  • Hair Care Product
  • 350
  • REVIEW RATING 5/5

They said its suppose to help you grow healthier hair and help your scalp but i got the worst dry itchy scalp and horrible dandruff to boot. I called and they said its "suppose" to feel that way before it gets healthy, what a lie! The only thing that has helped me with what the keranique system did to me is believe it or not apple cider vinegar after only a week of using it im back to feeling... Read more

Was this review helpful? 3 0

  • May 14
  • Cosmetics and Toiletries
  • Chester, Virginia
  • Free Trial
  • 801
  • REVIEW RATING 5/5

I thank God for the previous customer reviews. I placed an order for a free trial of the Keranique over the phone. I did not like the additional advertisement of trying to get me to try numerous of other additional trial offers, this prompted me to do research on the product. After reading the reviews, I immediately called my credit card company and stopped payment on the order. I cancelled my... Read more

Was this review helpful? 5 0

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