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  • Customers like
    • Your product1
  • Customers don't like
    • Terrible customer service19
    • Price14
    • Fake legal explanations7

  • 3 hours ago
  • Cosmetics and Toiletries
  • Sparta Township, New Jersey
  • 8

BUYERS BEWARE RIP OFF!!!! Ordered Keranique free trial offer for my wife, when kit arrived she said no way send it back. Called company as directed that we were returning product. The provided a return number for their postage return form, wrote number as directed. Then received my credit card statement saw my account was charged for purchase. I called and was told they never received the return... Read more

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  • 12 hours ago
  • Advertisements and Cons
  • Desoto, Texas
  • Your Beauty Advisor
  • 21

Emailed AtlanticCoastMedia2.noreply@mail2.kera-mailtrak.com. Asked to remove me from any and all their email lists. On Yahoo mail, I went to settings and blocked AtlanticCoastMedia2.noreply@mail2.kera-mailtrak.com, info@yourbeautyadvisor.com and privacy@yourbeautyadvisor.com. You get to block up to 500 email addresses! I also filtered any emails with the words Keranique or Hydroxitone from my... Read more

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1 of 2

This product has broken my whole body and my hair has soars in them my name is nina hawkins 678_613_6445 Add comment

Called and canceled my order which I NEVER received decided it wasn't worth my time to receive anymore. Dan on extension 222 did not want to transfer me to their supervisor this is the WORST CUSTOMER SERVICE!! NEVER Ordering here again nor recommending anywhere ABSOULTLY WORST!!!!!! Add comment

  • 2 days ago
  • Cosmetics and Toiletries
  • El Paso, Texas
  • Refund Policy
  • 154
  • REVIEW RATING 4/5

I ordered the trial and called to get the return code because I did not like the products. Three weeks after returning the item they charged my card $79.95. When I called they stated that they had never received the return and I must have sent it to the wrong address - I used a preprinted return shipping label that came with the product. They refuse to refund my money and stated that they will be... Read more

Was this review helpful? 3 0

  • 2 days ago
  • Cosmetics and Toiletries
  • Poquoson, Virginia
  • 169
  • REVIEW RATING 4/5

(Please excuse the exactences of this email) This is ridiculous. Keranique can be looking at suit the way I've seen these reviews. Dear keranique, as much as I want to try your product I want to cancel my order. I demand to be contacted immediately by a representative. This is ridiculous. Everything will be taken off my card and I will be billed nothing. I'll be looking for an email or a call... Read more

Was this review helpful? 1 0

  • 2 days ago
  • Cosmetics and Toiletries
  • Poquoson, Virginia
  • 157
  • REVIEW RATING 4/5

I am sorry for the impolite grammar and misspelling that this with probably contain. (I'm am too angry to make this formal)//: So, I ordered what I am seeing as something to be pissed about. It told me the shampoo and stuff would only be 3.95 but on the receipt it said 5.?(5&some change) why? Honestly I'm regretting it because I've seen these reviews about miss charging and stuff. And at the... Read more

Was this review helpful? 2 1
1 of 2

I got a free trial deal and was told I only had to pay for shipping && I got my pills ,but today $84.97 was taken off my card I will be reporting this on Monday. I have bills to pay but thanks to you selfish people I don't have money. Add comment

  • Jul 23
  • Cosmetics and Toiletries
  • Chester, Pennsylvania
  • 1
  • 1
  • 820
  • REVIEW RATING 5/5

I’ve just used keranique for the first time and I already plan on cancelling my 30day trial as soon as the sun comes up tomorrow. I used the shampoo, conditioner, treatment, & amplifying spray as directed & I really don’t like the way it made my hair feel. I am African American & indian. I have fine textured hair but its pretty curly. I don’t think it’s not the shampoo or conditioner... Read more

Was this review helpful? 2 3

This place is a total scam they tell you youre getting trial bottle then charge you a bunch of money Add comment

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