1.5
  • Terrible customer service15 votes
  • Price12 votes
  • Fake legal explanations4 votes
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  • From mobile
  • Keranique
  • 15 hours ago
  • by anonymous
  • #603178

Bogus tv ad.claiming free trail,but in reality,cost for trail is 79.95 for 3.4 months ,with credit card. Automated withdraws.only thing free is a 7.00 dollar. Spray bottle.liars and cheaters, Add comment

  • Feb 28
  • Cosmetics and Toiletries
  • San Jose, California
  • Auto Shipment
  • 2
  • 2
  • 1497
  • REVIEW RATING 5/5

I agreed to try them product for a few months and was very specific about not being on auto shipment. After a few months, I decided the product was not worth the money and thought that because I was no part of the auto shipment, that I was done. I was surprised to see that a shipment came in. I called Customer Service to ask what happened, and why my request to be excluded from auto shipment... Read more

Was this review helpful? 18 3

  • Feb 25
  • Cosmetics and Toiletries
  • Redwood City, California
  • 1
  • 1
  • 422
  • REVIEW RATING 4/5

I am put off by the child psychology of the Keranique marketing effort. The A through N group is allowed to order tonight, but the O through Z group will have to wait until 9:00am tomorrow. Hokey! Contrived! Desperate! Read more

Was this review helpful? 0 0

Alergy to the product and after I gave them a call 3 times they sill continued shipping to my address kept my account open. Terrible company! Never try it! Add comment

Their online ad made no mention of this 3rd party memberships. They gave out my debit card number to this club that they claim gives discounts at stores and hotels for $29.95 a month. I told them "no memberships" and the Kerinique rep kept begging me to give the club a try. They should always ask the customer before giving out credit card information Add comment

  • Feb 20
  • Cosmetics and Toiletries
  • Valley Stream, New York
  • Hair Care Product
  • 2
  • 2
  • 2360
  • REVIEW RATING 5/5

I started using keranique about 9 months ago. about 1 month ago I started having dandruff and my scalp would bleed from scratching. I used the hair treatment on my damage area and I would feel a bump at those areas and even pustular rash. I discontinue the product and my beautiful hair is gone worse than when I started using the product, I called the company and I was told even if I returned the... Read more

Was this review helpful? 14 5

  • Feb 12
  • Health and Beauty
  • Provo, Utah
  • Keranique Hair Regrowth System
  • 1
  • 1
  • 4141
  • REVIEW RATING 5/5

This is a product that is supposed to regrow hair in women who are over 40 and may be experiencing menopausal hair loss. Not only does it NOT work, they will make it IMPOSSIBLE to get your money back! When I realized there was NO change in my hair, I looked on the website and saw that I could call or email for a return authorization. As it was around the Christmas season and I was extremely busy,... Read more

Was this review helpful? 32 11

  • Feb 10
  • Cosmetics and Toiletries
  • Muskogee, Oklahoma
  • Hair Care Product
  • 1109
  • REVIEW RATING 5/5

I was never told that the first shipment actually was being billed at $79.95 (TWICE) Had I known I would have cancelled for sure during the 15 days you have the product for use. I would have continued to use it even though I had seen no results; when I called to request a change in the next shipment was told that I owed $79.95. Leave this company alone they deceive you and the product has not... Read more

Was this review helpful? 6 1

I order the kit as a trail size i was billed for 169.95. The shampoo was that good made my hair hard. Sented back still billed for it. Add comment

  • Feb 07
  • Cosmetics and Toiletries
  • Nebraska, United States
  • Cancellation Policy
  • 1272
  • REVIEW RATING 5/5

I ordered the product. Did not realize because of the wording on the website that I would be billed $159.95 (1 box) for a 2 month shipment (they send you two boxes for each shipment) that does not last 2 months and is not the discounted rate promised if on auto shipments. Product left my hair dry and brittle and falling out more than it was before using the product. Cancelled the auto shipments... Read more

Was this review helpful? 17 3

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