1.6
  • Terrible customer service17 votes
  • Price14 votes
  • Fake legal explanations6 votes
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  • From mobile
  • Keranique
  • 1 hour ago
  • by anonymous
  • #614021

I had an allergic reaction to the product. I sent my items back and they still charged my account. Im still waiting to hear back from someone on this accord. Add comment

  • Mar 23
  • Cosmetics and Toiletries
  • Chico, California
  • Positive Experience
  • 573
  • REVIEW RATING 5/5

Hi im not pissed off customer, im just telling the customer service to stop my purchasing. And they told me to return everything. Or i just get charged for $85.94 and i can keep everything that i had. So i think its okay with that charged, and they were nice too. I did see on the website if u dont like keranique, you can return it. And if you not call them yo stop the continual purchasing they... Read more

Was this review helpful? 8 1

  • Mar 23
  • Cosmetics and Toiletries
  • Chestermere, Alberta
  • Trail Kit
  • 342
  • REVIEW RATING 5/5

I received this trail kit, had to pay additional 20.67 customs charges, plus 7.99 for trial. It was placed on March 3, 2015, I didn't receive until March 23, 2015. I called to return this item, they couldn't find my order, customer ID, etc. Gave me an RMA number for return to a PO Box, which means no signature can be acquired. Had to send this express for added $37.99. So this is $70.00 dollars... Read more

Was this review helpful? 5 0

  • Mar 23
  • Cosmetics and Toiletries
  • Delphi, Indiana
  • Free Trial
  • 1
  • 1
  • 325
  • REVIEW RATING 5/5

Ordered this a month ago.. tried it. didn't like it. Thought it was a free sample of it. so I brushed it off not thinking about it. Then I get a 79.00 bill taken out of my credit card! Called the company and they told me that they could have give me half price for the next month!!! And they would cancel it but I have to pay for 2 months!! I call bull!!! I asked to speak to higher up and the guy... Read more

Was this review helpful? 5 0

No experience with Keronique ...thank goodness I read the reviews. Won't be dealing with this company. .hope they read all the reviews Add comment

  • Mar 21
  • Cosmetics and Toiletries
  • Whiting, Indiana
  • 387
  • REVIEW RATING 5/5

I do my research before buying a product online. Thankfully, I saw all your wonderful posts and have been saved from these MISCREANT SLIMEBALLS! I did happen to see the small print on their website and it is clearly stated how they will bill you. It is quite ridiculous! These companies are preditors that take advantage of people who are looking for help. Then they abuse that power by making false... Read more

Was this review helpful? 6 0

  • Mar 20
  • Cosmetics and Toiletries
  • Vancouver, Washington
  • Hair Loss Product
  • 182
  • REVIEW RATING 4/5

I saw Keranique hair loss ad on TV. The company was offering a free samples. According with the ad you only paid $1.90 for shipping the product.With that strategy I give them my CC#. After a month they charge me $79.95. I call costumer service to stop this situation on 02/23/2015 and they charge me again with another $79.95 on 03/13/2015. This system to sell merchandise is fraudulent and somebody... Read more

Was this review helpful? 2 1

  • Mar 20
  • Cosmetics and Toiletries
  • Colton, California
  • Trial Product
  • 1
  • 1
  • 541
  • REVIEW RATING 5/5

I do not know if anyone will see my comment or not. I agree with ALL of the reviews I have read. I am about to return my "Samples" and they had BETTER NOT CHARGE ME. Although I am sick and handicapped, I can still put up a good fight! Just would like to share some of the MEASURES I have taken in the past to get things resolved:After becoming aware of any fraudulent charges, I immediately call... Read more

Was this review helpful? 9 1

They say it's a free trial but I just ended up paying $120 for it because I didn't call and tell them how I was enjoying the product. Well I didn't enjoy it.. I was allergic to it. This is *** Add comment

  • Mar 19
  • Cosmetics and Toiletries
  • Hallsville, Texas
  • Trial Product
  • 356
  • REVIEW RATING 5/5

Consider yourself lucky if you have not been billed.I suckered for the 7.95 offer also....over the phone.At which time they try to sell you on other $1.00 offers...which I specificly told the gentleman I was not interested in because I know how that works. When I got my trial kit, I found it was simply minoxidil which I already have.Got my bank statement and found I was billed three different... Read more

Was this review helpful? 1 0

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