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1.5 Based on 231 reviews
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  • Customers like
    • Nothing this company is a joke 5
    • Scam - unprofessional 3
    • Time wasting 3
  • Customers don't like
    • Terrible customer service 22
    • Price 17
    • Manipulative 9

Received some ***. Never signed up. Don't use beauty products. Think they somehow accessed Amazon info illegally. I hate spam and I run anti everything on computer. I don't see spam ads, much less click on them. If Keranique says they have an order, it's a forgery. Reputable companies do not do business this way. I doubt the *** has even got FDA approval. It's a scam. I didn't order it, don't want it, won't use it. Don't believe it's any... Read more

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I thought i would try this product for the free month. I wasnt too sure about it but the lady on the phone said all i would have to pay was the shipping and thats all. Ive just rung up and said i would like to cancell my shipment as the product wasnt any good. The very rude employer named Justin then said i have $280 on my account but said if i say it today i will only pay 200 and kept going down til 119, i kept saying no because i wanted to... Read more

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The same thing is happening to me, they said only pay for shipping, then they took $128 plus shipping out of my bank, I rang them and told them i needed a refund as their product was absolutely *** anyway, they refused and said they couldn't, then I told them not to take any more money or send any more product, I got my bank to block their payments, that was two weeks ago, today they took another $80, when I rang the bank today to ask how? As... Read more

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I ordered this thinking maybe it would help my hair grow back. Makes your hair feel like straw and it falls out by the handfuls , when you try to return the talk down to you like your an ***. The women wouldn't let me return it and the man dan at ext 2221 was even worse, and he read off all the info to return it as fast as he could so I couldn't get it correct, and he talked to me like I was even more *** than the first. If you buy this you... Read more

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I ordered the free trial and was supposed to only pay for shipping. Well that was a lie cause that same day of putting my order in the took $128.00 out of my account plus the shipping cost. I called them right up that same day and was told since I called the same day my order was not processed and I would receive my full refund and even have a email with them saying they canceled my order. All they have done is refunded my shipping cost and that... Read more

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I have to agree on the customer service. I have spoken to Bea if "thats her real name". she was so rude over the phone and not completely listening to what i had to say. I wanted to cancel the product for it wasn't working for me. It has left my hair really really dry. Everything their say about the product is false. The product didn't didn't do what it suppose to do. Plus i was charge for product that i did not received. When i called i spoke... Read more

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Don't buy from this company. Complete scam. Will not give any refund and will charge your account much more than you agree to. Charged for the same shipment 3 times in one day. Called customer service and was told that "I owe this amount" and to "suck it up". Wow, really?? He then told me that if I didn't pay another $37.50 he would put it on my credit history. Hmmm. Totally unprofessional. Then he literally hung up on me. I have... Read more

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This is about all the people who are worrying about their money, that was taken by Keranique! First call your bank and dispute the charge, if the company does nothing about it, sometimes the bank will reverse the charge for you, also let the bank know that this company is NOT authorized to take payments out of your account!! Or, the easiest way to stop automatic payments, is to simply open a new account elsewhere, or with the same bank with... Read more

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Even the commercial is a joke. Telling viewers they can only call on certain days. They prey on the stupidity of others. Very misleading! Add comment

HORRIBLE product, damaged my hair, i lost chunks of hair, eyes burned and watered while applying in well ventilated bathroom, burned my scalp causing abrasions, chemical burns to my scalp and lumpy sores that were weeping for weeks! I couldnt brush my hair for almost a month due to the pain. I used this product once. Could never get through on the phone and took 3 months for an email back after disputing them taking $130 odd from ny bank... Read more

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